|
|
|
|
|
Processing of Manual Bill, Form NFC-631, Demand Notice for Payment and Form NFC-631pg2, Repayment Agreement
At the request of the Agency, a manual bill is produced.
Agency Responsibilities |
NFC Responsibilities |
Estimated Timeframe |
|---|---|---|
Submits a request to bill via Web-based Special Payroll Processing System (SPPSWeb) to generate a bill, and processes NOAC to terminate employee. OR Agency requests a bill be produced by submitting Form AD-343. OR Agency sends a request to NFC's NCC via the internet using the CSP. Late processing of an NOAC can cause an error in the bill, requiring an adjustment by NFC. In addition, processing a late NOAC delays the bill collection process. |
Non-Applicable |
As needed |
Non-Applicable |
Processes the request to bill after PAYE processes, updates the NOAC, and SPPS generates the 9E0675 schedules. |
7 business days. |
Non-Applicable |
Produces Form NFC-631 and the debtor package to mail on the 1st, 8th, 16th, and 24th of the month. |
16 business days (depending on payroll cycle and billing cycle) |
Non-Applicable |
Mails Form NFC-631 and Form NFC-631pg2 and the debtor package to the debtor and the Agency |
1 business day |
Agency approves and signs repayment agreement or hardship request submitted by the employee. Informs NFC of the terms of the agreement using one of the following methods:
|
Non-Applicable |
2-3 business days |
Non-Applicable |
Receives terms of the repayment agreement from the Agency and updates the accounts receivable record in ABCO. Processes collections from the debtor and posts to the accounts receivable record. If the payment is missed or is partially paid, a missed or partial payment notice will be sent to the employee, allowing 30 more days of due process. These notices are only sent to the employee once. If the missed payment plus the current payment is not received within 30 days of the notice date, the debt will be referred to TOP, CSNG, and CB for further collection activity. If a repayment agreement is not entered into or paid in full by the 31st day, the debt will be deemed delinquent and will be referred to TOP, CSNG, and CB for further collection activity. |
31 - 50 business days |
Non-Applicable |
See Process Flow: Transfer of Delinquent Debt to TOP, CSNG, and CB. |
Non-Applicable |
See Also |