Override

Override is used when the debt has been deemed delinquent. The Agency is requesting that the override indicator be modified to remove the debt from delinquent status.

Agency Responsibilities	NFC Responsibilities	Estimated Timeframes
Requests that an override be placed on a specific debt, as needed. Note: This must be requested from an authorized Agency representative whose name is listed on TMGT, Table 063, Department/Agency/Bureau Contact Types, Contact Type 15, ABCO Waivers Approved Contacts by POI.	Non-Applicable	Non-Applicable
Non-Applicable	Updates the debt to mark the override indicator with a Y (yes)	2 business days
Requests that an override be removed on a specific debt, as needed. Note: This must be requested from an authorized Agency representative whose name is listed on TMGT, Table 063, Department/Agency/Bureau Contact Types, Contact Type 15, ABCO Waivers Approved Contacts by personnel office identifier (POI).	Non-Applicable	Non-Applicable
Non-Applicable	Updates the debt to mark the override indicator with an N (no) Note: Once the override indicator is removed, the debt will process through the delinquency process.	2 business days

Note: The above timeframe is an estimate. Actual days may vary depending upon complexity, accuracy, and completeness of information received and other factors outside of either party's control.

Administrative Billings and Collections (ABCO)

Override

See Also