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Administrative Billings and Collections (ABCO)

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Processing Workflows

To assist Agencies in correctly processing the debt account, consult the applicable workflow documents listed below for detailed information regarding Agency and NFC responsibilities.

Note: The timeframe associated with each action is an estimate. Actual days may vary depending upon complexity, accuracy, and completeness of information received and other factors outside of either party's control.

In This Section

Adjustment Processing Bills, Form NFC-1100, Notice of Overpayment of Salary and Demand for Payment and Form NFC-1101, Notice of Intent to Offset Salary and Repayment Agreement

FEHB Bill, Form NFC-937, Notice of Intent to Recover Past Due Health Benefits from Salary

Processing of Manual Bill, Form NFC-631, Demand Notice for Payment and Form NFC-631pg2, Repayment Agreement

Processing ADJP Waivers and Cancellations - On-the-Roll-Employees

Processing ADJP Waivers and Cancellations - Separated Employees

Processing of Delinquent Debt for a Deceased Employee

Transfer of Delinquent Debt to Treasury Offset Program (TOP), Treasury Cross Servicing Next Generation (CSNG), and Credit Bureaus (CB)

Write-off of Delinquent Debt

Pre-Tax Refund by Payroll

Refund by Paper Check

Refund by Electronic Funds Transfer

Override

Payroll/Personnel Processing Cycle Chart