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Administrative Billings and Collections (ABCO)

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FEHB Bill, Form NFC-937, Notice of Intent to Recover Past Due Health Benefits from Salary

When an employee is in non-pay status and is covered by FEHB, they are obligated to continue payments for their share of the premiums.

 

Agency Responsibilities

NFC Responsibilities

Estimated Timeframe

Submits T&A record to the NFC with one of the following transaction codes:

  • 71 - LWOP
  • 72 - AWOL
  • 73 - Suspension

OR

  • Processes an NOAC for LWOP

Non-Applicable

As needed

Non-Applicable

Processes payroll Thursday and Friday of week 1 of the following pay period.

3 - 10 business days (Depending upon payroll cycle)

Non-Applicable

Retrieves payroll file on the first business day of the week following payroll processing. A receivable record is created; however, a bill will not be generated until the NOAC indicates that the employee is in pay status or has been separated.

1 business day

Processes T&A placing the employee in pay status or NOAC to separate the employee. Late processing of an NOAC delays the bill collection process.

Non-Applicable

1 - 16 business days (depending upon payroll cycle)

Non-Applicable

Produces Form NFC-937 after PAYE processes with updated information. Form NFC-937 is printed on the 1st, 8th, 16th, and 24th of the month.

Note: Form NFC-937TR is generated for Treasury Department employees.

1 - 16 business days (Depending upon payroll cycle and billing cycle)

Non-Applicable

Mails Form NFC-937 and the debtor package to the employee and the Agency's copy is loaded to the RPCT.

Note: Form NFC-937TR is generated for Treasury Department employees

1 business day

Non-Applicable

Processes collections from the debtor and posts the accounts receivable record.

If the payment is missed or is partially paid, a missed or partial payment notice will be sent to the employee, allowing 30 more days of due process. These notices are only sent to the employee one time.

If the missed payment plus the current payment is not received within 30 days of the notice date, the debt will be referred to the TOP and CSNG and CB for further collection activity.

Note: If an employee separates from service with an outstanding debt, and if a lump sum payment is available, the lump sum will be offset and applied to the outstanding balance.

Non-Applicable

Non-Applicable

See Process Flow: Transfer of Delinquent Debt to TOP, CSNG, and CB.

Non-Applicable

 

Note: The above timeframe is an estimate. Actual days may vary depending upon complexity, accuracy, and completeness of information received and other factors outside of either party's control.

See Also

Processing Workflows

Adjustment Processing Bills, Form NFC-1100, Notice of Overpayment of Salary and Demand for Payment and Form NFC-1101, Notice of Intent to Offset Salary and Repayment Agreement

Processing of Manual Bill, Form NFC-631, Demand Notice for Payment and Form NFC-631pg2, Repayment Agreement

Processing ADJP Waivers and Cancellations - On-the-Roll-Employees

Processing ADJP Waivers and Cancellations - Separated Employees

Processing of Delinquent Debt for a Deceased Employee

Transfer of Delinquent Debt to Treasury Offset Program (TOP), Treasury Cross Servicing Next Generation (CSNG), and Credit Bureaus (CB)

Write-off of Delinquent Debt

Pre-Tax Refund by Payroll

Refund by Paper Check

Refund by Electronic Funds Transfer

Override

Payroll/Personnel Processing Cycle Chart