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Administrative Billings and Collections (ABCO)

Transfer of Delinquent Debt to Treasury Offset Program (TOP), Treasury Cross Servicing Next Generation (CSNG), and Credit Bureaus (CB)

Delinquent debts are transferred to TOP, CSNG, and CB.

Agency Responsibilities	NFC Responsibilities	Estimated Timeframe
Non-Applicable	Processes the weekly delinquency job after the bills are established	1 business day
Non-Applicable	Updates debt to a delinquent status after a thorough review for validity is completed	3 business days
Non-Applicable	Manually modifies the debt records on the database to properly format each delinquent debt for submittal to TOP CSNG, and CB (reversal of debtor name and establishment of an individual claim receivable) Codes delinquent debts for submittal to TOP, CSNG, and CBs	7 business days
Non-Applicable	Transfers debt to TOP, CSNG, and CB approximately every 10 days	1 business day
Non-Applicable	Submit debt to CB, on a monthly basis	1 business day (after the end of the month close-out)

Note: The above timeframe is an estimate. Actual days may vary depending upon complexity, accuracy, and completeness of information received and other factors outside of either party's control.

See Also

Processing Workflows

Adjustment Processing Bills, Form NFC-1100, Notice of Overpayment of Salary and Demand for Payment and Form NFC-1101, Notice of Intent to Offset Salary and Repayment Agreement

FEHB Bill, Form NFC-937, Notice of Intent to Recover Past Due Health Benefits from Salary

Processing of Manual Bill, Form NFC-631, Demand Notice for Payment and Form NFC-631pg2, Repayment Agreement

Processing ADJP Waivers and Cancellations - On-the-Roll-Employees

Processing ADJP Waivers and Cancellations - Separated Employees

Processing of Delinquent Debt for a Deceased Employee

Write-off of Delinquent Debt

Pre-Tax Refund by Payroll

Refund by Paper Check

Refund by Electronic Funds Transfer

Payroll/Personnel Processing Cycle Chart