Modifying Self-Service Pages and Email Notifications
ePerformance provides standard text that appears on the self-service pages and automatically generates email notifications. The text catalog stores these text entries. The text catalog entries can be modified as needed or create new ones to meet business needs.
To Ensure Email and Workflow Notifications Are Working Properly:
- Activate email using the Worklist System Defaults page.
- Define the method used to notify the originator using the System Workflow Rules page.
- Define user notification preferences.
- Define user’s email addresses on the Email Address page.
- Select as a routing preference on the Workflow page - User Profile.
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