CLER for NFC

Viewing Carrier Discrepancy Listing (Report 12)

The Carrier Discrepancy Listing (Report 12) option on the Reports Selection page allows users to view the Carrier Discrepancy Listing report. This report provides a listing by carrier identification code of carrier and payroll office enrollee records that match, as well as records marked with carrier warning and discrepancy codes.

To View a Carrier Discrepancy Listing Report:

1. Select the Reports tab at the top of the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu. The Reports Selection page is displayed.

   

2. Click the drop-down menu on the Reports Selection page and select 12. Carrier Discrepancy Listing.
3. Click GO to display the Carrier Discrepancy Listing (Report 12) page.

   

4. Complete the fields on the Carrier Discrepancy Listing (Report 12) page.

   Field	Instruction
   Carrier ID*	Optional default Select your organization’s carrier identification code from the drop-down menu. If no code is selected, this field automatically defaults to your organization’s carrier identification code.
   Year*	Optional, default Select the reconciliation year from the drop-down menu. If no year is selected, this field automatically defaults to the current reconciliation year.
   Quarter*	Optional, default Select the reconciliation quarter from the drop-down menu. If no quarter is selected, this field automatically defaults to the current reconciliation quarter.
   Fail Count From	Optional, numeric, 3 positions maximum To search for enrollee records by a specific fail count number, enter the number, then proceed to the To field. To search for enrollee records by a range of fail count numbers, enter the number that starts the range, then proceed to the To field.
   Fail Count To	Optional, numeric, 3 positions maximum To search for enrollee records by a specific fail count number, enter the number that was typed in the From field. To search for enrollee records by a range of fail count numbers, enter the number that ends the range.
   SSN Social Security number - From	Optional, alphanumeric, 9 positions To search for a specific enrollee record by Social Security number (SSN), enter the SSN Social Security number and skip the To field. To search for a range of enrollee records by a range of SSN Social Security numbers, enter the SSN Social Security number that starts the range, then proceed to the To field. Note: A search for enrollee records by complete enrollee SSN Social Security numbers will display the records without the need to complete another optional data entry field (e.g., Agency, POI, etc.) on this page.
   SSN Social Security number - To	Optional, alphanumeric, 9 positions To search for a range of enrollee records by a range of SSN Social Security numbers, enter the SSN Social Security number that ends the range; otherwise, leave blank. Note: A search for enrollee records by complete enrollee SSN Social Security numbers will display the records without the need to complete another optional data entry field (e.g., Agency, POI, etc.) on this page.
   Payroll Office ID	Required Select the payroll office identification number from the drop-down menu.
   Enrollment Code	Optional Select the enrollment code from the drop-down list.
   Error Code	Optional Select the applicable error code from the drop-down menu. For a list and descriptions of error codes, see Discrepancy Codes Table.
   Warning Code	Optional Select the applicable warning code from the list of warning codes. For a list and descriptions of warning codes, see Warning Codes Table.
   Display	Optional, default Allows users to display search results by the options listed below. If no display option is selected, this field automatically defaults to the All option. To choose another type of option, select the radio button next to one of the following options: All - Displays all records related to the search criteria. Unreconciled - Displays all records with unreconciled discrepancies related to the search criteria. Errors - Displays all records with errors related to the search criteria. Warnings - Displays all records with warnings related to the search criteria. Reconciled - Displays all records with reconciled discrepancies related to the search criteria. Matches - Displays all records with matches related to the search criteria. Not Validated - Displays records related to the search criteria that have not been validated.
   Order By 1st	Optional, default Defaults to the Name option. This field allows users to sort search results by the options listed below. To choose a sort option, select one of the following options from the drop-down menu to display the selected criteria in first sort search order: Enrollment Code - Search by enrollment code. Fail Count - Search by the number of times a record has failed the quarterly edit process. Name - Search by enrollee name. SSNO - Search by enrollee Social Security number. Payroll ID - Search by payroll office identification number.
   Order By 2nd	Optional, default Defaults to the SSNO option. This field allows users to sort search results by the options listed below. To choose a sort option, select one of the following options from the drop-down menu to display the selected criteria in second sort search order: Enrollment Code - Search by enrollment code. Fail Count - Search by the number of times a record has failed the quarterly edit process. Name - Search by enrollee name. SSNO - Search by enrollee Social Security number. Payroll ID - Search by payroll office identification number.
   Order By 3rd	Optional Select one of the following options from the drop-down menu to display the selected criteria in third sort search order: Enrollment Code - Search by enrollment code. Fail Count - Search by the number of times a record has failed the quarterly edit process. Name - Search by enrollee name. SSNO - Search by enrollee Social Security number. Payroll ID - Search by payroll office identification number.
   Order By 4th	Optional Select one of the following options from the drop-down menu to display the selected criteria in fourth sort search order: Enrollment Code - Search by enrollment code. Fail Count - Search by the number of times a record has failed the quarterly edit process. Name - Search by enrollee name. SSNO - Search by enrollee Social Security number. Payroll ID - Search by payroll office identification number.
   Order By 5th	Optional Select one of the following options from the drop-down menu to display the selected criteria in fifth sort search order: Enrollment Code - Search by enrollment code. Fail Count - Search by the number of times a record has failed the quarterly edit process. Name - Search by enrollee name. SSNO - Search by enrollee Social Security number. Payroll ID - Search by payroll office identification number.
   Order By 6th	Optional Select one of the following options from the drop-down menu to display the selected criteria in sixth sort search order: Enrollment Code - Search by enrollment code. Fail Count - Search by the number of times a record has failed the quarterly edit process. Name - Search by enrollee name. SSNO - Search by enrollee Social Security number. Payroll ID - Search by payroll office identification number.
   Check box to create report without totals	Optional Select this check box to omit totals from the report.

5. Click the drop-down menu at the bottom of the page and select one of the following format options:
   • Display the report
   • Save report as a spreadsheet
   • Save report as a text file
6. Click Submit to display the Carrier Discrepancy Listing report in the selected format.

   OR

   Click Reset to clear all data entered.

   Note: To return to the Carrier Discrepancy Listing (Report 12) page, close the report.

   

   Field	Description
   SSN	System generated Displays the enrollee’s SSN.
   Name	System generated Displays the enrollee’s name submitted by the payroll office/carrier.
   Code	System generated Displays the enrollment code submitted by the payroll office/carrier.
   Eff. Date	System generated Displays the effective date (MM/DD/YYYY) submitted by the payroll office/carrier.
   Payroll Office ID	System generated Displays the payroll office identification number.
   Name	System generated Displays the enrollee’s name submitted by the payroll office/carrier.
   Code	System generated Displays the enrollment code submitted by the payroll office/carrier.
   Eff. Date	System generated Displays the effective date (MM/DD/YYYY) submitted by the payroll office/carrier.
   Discrepancy	System generated Displays the error or warning code generated by CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System. For lists and descriptions of error and warning codes, see Discrepancy Codes Table and Warning Codes Table.
   Fail Count	Displays the number of times the initial discrepancy has been identified and reported.
   Errors	System generated Displays the sum of error codes displayed in the Discrepancy field. Note: If the check box used to omit totals from a report is selected, this field is not displayed.
   Warnings	System generated Displays the sum of warning codes displayed in the Discrepancy field. Note: If the check box used to omit totals from a report is selected, this field is not displayed.
   Total Records	System generated Displays the total number of enrollee records displayed on the report. Note: If the check box used to omit totals from a report is selected, this field is not displayed.