Paycheck8

Resetting Security Questions

Reset Security Questions allows Agency ConnectHR Administrators to reset employee security questions.

To Reset Employee Security Questions:

1. Select Manage Employees from the My Paycheck8 Administration menu on the Paycheck8 main menu page. The Employee Administration page is displayed.

   

2. Complete the fields as instructed below. Users can search using last name, email address, or SSN Social Security number.

   Field	Instruction
   SSN Social Security number	Enter the employee's SSN Social Security number.
   EmpowHRID	Not applicable.
   First Name	Optional Enter at least one letter of the employee's first name.
   Last Name	Enter at least two letters of the employee's last name.
   Email Address	Enter the employee's email address.
   User Name	Enter the employee's user name.
   Employee Status	Select the status of the employee. Valid values are Active, Inactive, and All Employees.

3. Click Search. The Employee Administration page is displayed with the search results.

   

4. Click Select next to the employee to be edited. The Employee Data tab is displayed with the Profile Administration menu.

   

5. Select Reset Security Questions from the Profile Administration menu. The Reset Security Questions option is displayed.

   

6. Select the employee's email address.
7. Click Reset Security Questions. The Security questions reset success message is displayed, and the employee will receive an email of the change. Upon logging in, the employee will be prompted to enter new security questions.