CLER for Carriers

Viewing a Carrier Contact Record

The View function allows users to view carrier contact records.

To View a Carrier Contact Record:

1. Select the Carrier tab at the top of the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu.

   

2. The Carrier Main Page is displayed.

   

3. Select Contacts at the top of the Carrier Main Page. The Contacts Main Page is displayed with the Carrier Contacts and Carrier Plan Contacts options.

   

4. Click the Carrier Contacts link to display the Carrier Contacts page.

   

5. Complete the fields on the Carrier Contacts page and click Submit.

   OR

   Click Reset to clear all data entered.

   Field	Instruction/Description
   Carrier ID	Required, alphanumeric, 7 positions Enter the carrier ID code assigned by NFC National Finance Center’s CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Operations and Reconciliation Unit.
   Type	Optional Select either General for an administrative contact or Technical for a technical contact from the drop-down menu. The Type code indicates whether the payroll office contact is an administrative contact or a technical contact.
   Display	Optional, default Defaults to All display option. Allows users to display search results by the options listed below. To choose a display option, select the radio button next to one of the following values: All - Displays all contacts for the payroll office ID and type code entered. Active - Displays active contacts for the payroll office ID and type code entered. Inactive - Displays inactive contacts for the payroll office ID and type code entered.
   Order By	Optional, default Defaults to the ID sort option. This field allows users to sort search results by the options listed below. To choose a sort option, select the radio button next to one of the following values: ID - Search by ID number. Type - Search by type code.

6. The Carrier Contacts Search Results page is displayed.

   

   Field	Description
   Carrier ID	System generated Displays the carrier ID code assigned by NFC National Finance Center's CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Operations and Reconciliation Unit.
   Type	System generated Displays General type code to indicate that the payroll office contact holds an administrative position. Displays Technical type code to indicate that the payroll office contact holds a technical position.
   Status	System generated Displays active to indicate that the record has been activated in CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System. Displays inactive to indicate that the record has been inactivated in CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System.
   Name	System generated Displays the name of the carrier contact.
   Phone	System generated Displays the carrier contact's telephone number.
   Email	System generated Displays the carrier contact's email address.

7. Click View next to the applicable record. The Carrier Contacts View page is displayed.

   Note: To view another record, click your browser’s Back button to return to the Carrier Contacts Search Results page. Click View next to the applicable record.

   

   Field	Description
   Carrier ID	System generated Displays the carrier ID code assigned by NFC National Finance Center's CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Operations and Reconciliation Unit.
   Type	System generated Displays General type code to indicate that the payroll office contact holds an administrative position. Displays Technical type code to indicate that the payroll office contact holds a technical position.
   Role	System generated Displays the title, position, etc., of the payroll office contact/personnel office contact/carrier contact/carrier plan contact.
   Name	System generated Displays the name of the carrier contact.
   Address Line 1	System generated Displays the first line of the carrier contact’s street or post office box address.
   Address Line 2	System generated Displays the second line of the carrier contact’s street or post office box address.
   Address Line 3	System generated Displays the third line of the carrier contact’s street or post office box address.
   City	System generated Displays the name of the carrier contact’s city. Note: If the address is an overseas military address, this field displays FPO for fleet post office or APO for army post office in lieu of the city.
   State	System generated Displays the carrier contact’s State, U.S. territory, or overseas military abbreviation. For a list and descriptions of State, U.S. territory, and overseas military abbreviations, see State, U.S. Territory, and Overseas Military Abbreviations Table.
   Zip	System generated Displays the carrier contact’s ZIP Code.
   Foreign Country	System generated Displays the carrier contact’s country code. For a list and descriptions of country codes, see Country Codes Table.
   Phone Number	System Generated Displays the carrier contact's telephone number.
   Fax Number	System generated Displays the carrier contact’s fax number.
   Email Address	System generated Displays the carrier contact's email address.
   Remarks	System generated Displays the remarks about this record.
   Last Carrier Update ID	System generated Displays the user ID number of the carrier representative/individual who made the most recent change to the record.
   Last Carrier Update Date	System generated Displays the date of the most recent change.
   Last Carrier Update Time	System generated Displays the the time of the most recent change.