CLER for Carriers

Adding a Carrier Contact Record

The Add function allows users to add carrier contact records.

To Add a Carrier Contact Record:

1. Select the Carrier tab at the top of the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu.

   

2. The Carrier Main Page is displayed.

   

3. Select Contacts at the top of the Carrier Main Page. The Contacts Main Page is displayed with the Carrier Contacts and Carrier Plan Contacts options.

   

4. Click the Carrier Contacts link to display the Carrier Contacts page.

   

5. Click Add on the Carrier Contacts page to display the Carrier Contacts Add page.

   

6. Complete the fields on the Carrier Contacts Add page.

   Field	Instruction/Description
   Carrier ID*	Required Select the carrier ID number from the drop-down menu.
   Type*	Required Select either General for an administrative contact or Technical for a technical contact from the drop-down menu. The Type code indicates whether the payroll office contact is an administrative contact or a technical contact.
   Role	Optional, alphanumeric, 40 positions maximum Enter the title, position, etc., of the carrier contact/carrier plan contact.
   Name	Optional, alphanumeric, 30 positions maximum Enter the name of the carrier contact.
   Address Line 1	Optional, alphanumeric, 40 positions maximum Enter the first line of the carrier contact’s street or post office box address.
   Address Line 2	Optional, alphanumeric, 40 positions maximum Enter the second line of the carrier contact’s street or post office box address.
   Address Line 3	Optional, alphanumeric, 40 positions maximum Enter the third line of the carrier contact’s street or post office box address.
   City	Optional, alphanumeric, 25 positions maximum Enter the name of the carrier contact’s city.
   State	Optional, alphanumeric, 2 positions maximum Select the payroll office’s, carrier's, carrier contact's, or carrier plan contact's State, U.S. territory, or overseas military abbreviation from the drop-down menu. Refer to the State, U.S. Territory, and Overseas Military Abbreviations Table for a list and descriptions of State, U.S. territory, and overseas military abbreviations.
   Zip	Optional, alphanumeric, 11 positions maximum Enter the carrier contact’s ZIP Code.
   Foreign Country	Optional Select the carrier contact’s country code from the drop-down menu. For a list and descriptions of country codes, see Country Codes Table.
   Phone Number	Optional, alphanumeric, 25 positions Enter the carrier contact’s telephone number.
   Fax Number	Optional, alphanumeric, 25 positions Enter the carrier contact’s fax number.
   Email Address	Optional, alphanumeric, 60 positions Enter the carrier contact’s email address.
   Remarks	Optional, alphanumeric, 80 positions Enter remarks about this record.

7. Click Add Record. If no errors occur, a pop-up message is displayed to confirm the record has been added.
8. Click OK to close the pop-up.

   Note: To add another record, click Cancel to refresh the Carrier Contacts Add page and complete the fields for the new record.