Non-Receipt of Salary
If an employee claims non-receipt of salary, the Agency should verify on Payroll-Personnel Inquiry System (PINQ) Program PQ032, Payroll Listing, whether a T&A processed for the affected pay period. If the T&A is not processed through the automated system:
- The T&A was not received by NFC.
OR
- The T&A did not clear the TIME edit process.
When to Process a QSR:
- Late accession
- Expired not to exceed (NTE) date on Information and Research Inquiry System (IRIS) Program IR102 (or other personnel processing issue)
- Absence of check mailing address on IRIS Program IR124
- Late or missing T&A
When not to Process a QSR:
- Employee is terminated, and payment has already been made through the automated PPS or manual payment process
- T&A is viewable on PINQ Program PQ023
- Employee was not paid for a prior pay period, but has since received a payment for a subsequent pay period through the automated system
QSRs are used for processing an advance net salary payment when the corresponding T&A can be transmitted to be processed with the next PAYE cycle.
A QSR is processed by the Agency via SPPS Mainframe. It is designed for entering data for the current processing pay period and three consecutive prior pay periods. Only one QSR can be processed for a single pay period.
Users should enter QSR information based on criteria established by the Agency personnel office. SPPS Mainframe processes the QSR for the specified pay period.
Disbursed Amount:
The amount of the QSR disbursed is the approximate anticipated net pay for the employee and is computed at 70 percent of the biweekly gross pay of an 80-hour tour of duty, based on the scheduled salary. Alternately, a specific amount may be entered.
QSR transactions are released by SPPS Mainframe and scheduled for disbursement on the Manual Pay Schedule (Monday-Friday 11:00 a.m. CT).
Receipt Account:
With the certification of the QSR (much like a loan), the system automatically generates an RA which is set to collect at 100 percent from the next system-generated payment. This RA is viewable on IRIS Program IR114. The RA is reversed after processing of the T&A(s) that satisfies the established RA amount. If a T&A is not transmitted before the processing of the following pay period, the payment will be collected against the T&A transmitted for the current processing pay period.
Example:
An employee was not paid for Pay Period (PP) 03. Based on the reason, a QSR is processed to pay the employee 70 percent of their gross pay. This payment is treated as a loan until the next T&A is paid; ideally, this should be the employee’s PP 03 T&A. Once the QSR is processed, an RA is automatically established in PPS waiting to be satisfied. When the PP 03 T&A is received and processed, the system will satisfy the RA by collecting the amount of the QSR and disbursing any remaining funds. If for any reason the employee’s net amount of their PP 03 T&A is not enough to satisfy the bill, the remaining balance will be collected from a subsequent T&A. If the Agency fails to submit the employee’s PP 03 T&A, the RA will collect from the PP 04 T&A. This may cause the employee to think they were not paid for PP 04.
For more information, please see the Quick Service Request in the SPPS Mainframe procedure manual.
Quick Service Wire or “14-Liner” (QSW)
When to Process a QSW:
About the QSW:
- The QSW option is the manual processing of the employee’s T&A via SPPS Web by NFC.
- Payment is based entirely on authority of request.
- Conflicting data in the employee’s master file or on the T&A will be disregarded.
- Actual net pay is disbursed on the Manual Pay Schedule (Monday-Friday 11:00 a.m. CT).
- No corresponding T&A should be transmitted.
- QSW requests should be submitted via SPPS Web. Use the Attachment tab to include a 14-line document listing all the following information in the following order:
- Name and Social Security number
- Reason for QSW (e.g., terminated employee)
- T&A contact point, accounting station, and POI
- Grade, step, shift, Federal Wage System (FWS)
- Annual Adjusted Salary (or hourly rate for FWS) COLA/Post Diff percentage
- FLSA code
- Pay Period (to be paid)
- Hours and TCs (to be paid)
- Agency accounting to charge
- Federal and State tax withholding codes
- Benefit deductions and related data (e.g., FEHB code, retirement code, FEGLI code and age bracket)
- Check mailing address (or EFT routing and account numbers)
- Authorized Agency representative (TMGT Table 063, Contact Type 07)
- Contact phone number
For more information see, Adding Attachments.
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