CLER for NFC

Updating a Carrier Information Record

The Update function allows users to update carrier information records.

To Update a Carrier Information Record:

1. Select the Carrier tab at the top of the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu.
2. Select the Info option. The Carrier Information page is displayed.

   

3. Complete the fields as follows:

   Field	Instruction/Description
   Carrier	Optional, alphanumeric, 7 positions Enter the carrier identification code.
   Name	Optional, alphanumeric, 40 positions maximum Enter the name of the carrier.
   City	Optional, alphanumeric, 25 positions maximum Enter the name of the carrier’s city. Note: If the address is an overseas military address, type FPO for fleet post office or APO for army post office in lieu of the city.
   State	Optional Select the payroll office’s, carriers, carrier contact's, or carrier plan contact's State, U.S. territory, or overseas military abbreviation from the drop-down menu. For a list and descriptions of State, U.S. territory, and overseas military abbreviations, see State, U.S. Territory, and Overseas Military Abbreviations Table.
   Order By	Optional, default Defaults to the Carrier sort option. Allows users to sort search results by the options listed below. To choose another sort option, select the radio button next to one of the following options: Carrier - Search by carrier code. Name - Search by name. City - Search by city. State - Search by State.

4. Click Submit. The Carrier Information Search Results page is displayed.

   

   Field	Instruction/Description
   Carrier	System generated Displays the carrier code.
   Name	System generated Displays the name of the carrier.
   Address	System generated Displays the carrier’s street or post office box address.
   City	System generated Displays the name of the carrier’s city. Note: If the address is an overseas military address, this field displays FPO for fleet post office or APO for army post office in lieu of the city.
   State	System generated Displays the carrier’s State, U.S. territory, or overseas military abbreviation. For a list and descriptions of State, U.S. territory, and overseas military abbreviations, see State, U.S. Territory, and Overseas Military Abbreviations Table.
   Zip	System generated Displays the carrier’s ZIP Code.

5. Click Update next to the applicable record. The Carrier Information Update page is displayed.

   

6. Complete the fields as follows:

   Field	Instruction/Description
   Carrier*	Required, alphanumeric, 4 positions Enter the carrier code.
   Name	Optional, alphanumeric, 40 positions maximum Enter the name of the carrier.
   Address Line 1	Optional, alphanumeric, 40 positions maximum Enter the carrier’s street or post office box address.
   Address Line 2	Optional, alphanumeric, 40 positions maximum Enter the second line of the carrier’s street or post office box address.
   Address Line 3	Optional, alphanumeric, 40 positions maximum Enter the third line of the carrier’s street or post office box address.
   City	Optional, alphanumeric, 25 positions maximum Enter the name of the carrier’s city. Note: If the address is an overseas military address, type FPO for fleet post office or APO for army post office in lieu of the city.
   State	Optional Select the payroll office’s, carriers, carrier contact's, or carrier plan contact's State, U.S. territory, or overseas military abbreviation from the drop-down menu. For a list and descriptions of State, U.S. territory, and overseas military abbreviations, see State, U.S. Territory, and Overseas Military Abbreviations Table.
   ZIP	Optional, alphanumeric, 11 positions maximum Enter the carrier's ZIP Code.
   Country	Optional Select the carrier’s country code from the drop-down menu. For a list and descriptions of country codes, see Country Codes Table.
   Start Date*	Required Select the Start Date the carrier will be valid. Click the first drop-down menu and select the month; click the second drop-down menu and select the day; and click the third drop-down menu and select the year. If the date is not known, select 01/01/2001.
   End Date*	Required Select the End Date the carrier will be valid. Click the first drop-down menu and select the month; click the second drop-down menu and select the day; and click the third drop-down menu and select the year. If the date is not known, select 01/01/2001.

7. Click Update Record. If no errors occur, a pop up message is displayed to confirm the record has been updated.
8. Click OK to close the pop up.

   Note: To update another record, click Cancel to return to the Carrier Information Search Results page and click Update next to the applicable record.