Centralized Enrollment Clearinghouse System (CLER) for Agencies

Viewing Payroll Office Error Records

The Errors option on the Payroll Office Main page allows users with the proper access to view error counts by type for each payroll office by processing year and quarter.

To View a Payroll Office Error Record:

1. Select the Payroll Office tab on the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu. Select Errors on the Payroll Office Main tab. The Payroll Office Errors page is displayed.

   

2. Complete the following fields on the Payroll Office Errors page:

   Payroll Office ID

   Year

   Quarter

   Order By

3. Select the Submit button to confirm all data entered. The Payroll Office Errors search results page is displayed.

   OR

   Select the Reset button to clear all data entered.

   

   The data on the Payroll Office Errors search results page is categorized into the following fields:

   ID

   Year

   Quarter

   Records with Errors

   Records with Warnings

   Total Errors

   Total Warnings

   Options

4. Select the View button next to the applicable record. The Payroll Office Errors View page is displayed.

   

   The data on the Payroll Office Errors View page is categorized into the following fields:

   Payroll Office ID

   Year

   Quarter

   Records with Errors

   Records with Warnings

   Total Errors

   Total Warnings

   Records Reconciled

   Errors Reconciled

   Carrier Errors

   Disputed Errors

   Confirmed Errors

   Note: To view another record, select your browser’s Back button to return to the Payroll Office Errors search results page and select View next to the applicable record.