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CLER for NFC

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Deleting a Carrier Contact Record

The Delete function allows users to delete carrier contact records.

To Delete a Carrier Contact Record:

  1. Select the Carrier tab at the top of the CLER Main Menu.
  2. Select the Contacts option. The Contacts Main Page is displayed with the Carrier Contacts and Carrier Plan Contacts options.

    Contacts Main Page

  3. Select the Carrier Contacts option. The Carrier Contacts page is displayed.

    Carrier Contacts Page

  4. Complete the fields as follows:

    Field

    Instruction/Description

    Carrier ID

    Required, alphanumeric, 7 positions

    Enter the carrier identification code assigned by NFC’s CLER Operations and Reconciliation Unit.

    Type

    Optional

    Select either General for an administrative contact or Technical for a technical contact from the drop-down menu. The Type code indicates whether the payroll office contact is an administrative contact or a technical contact.

    Display

    Optional, default

    Defaults to the All display option. Allows users to display search results by the options listed below. To choose another type of option, select the radio button next to one of the following options:

    All - Displays all contacts for the payroll office ID and type code entered.

    Active - Displays active contacts for the payroll office ID and type code entered.

    Inactive - Displays inactive contacts for the payroll office ID and type code entered.

    Order By

    Optional, default

    Defaults to the ID sort option. Allows users to sort search results by the options listed below. To choose another sort option, select the radio button next to one of the following options:

    ID - Search by identification number.

    Type - Search by type code.

  5. Click Submit. The Carrier Contacts Search Results page is displayed.

    Carrier Contacts Search Results Page

    Field

    Instruction/Description

    Carrier ID

    System generated

    Displays the carrier identification code assigned by NFC's CLER Operations and Reconciliation Unit.

    Type

    System generated

    Displays general type code to indicate that the payroll office contact holds an administrative position.

    Displays technical type code to indicate that the payroll office contact holds a technical position.

    Status

    System generated.

    Displays active to indicate that the record has been activated in CLER.

    Displays inactive to indicate that the record has been inactivated in CLER.

    Name

    System generated

    Displays the name of the carrier contact.

    Phone

    System generated

    Displays the carrier contact's telephone number.

    Email

    System generated

    Displays the carrier contact's email address.

  6. Click Delete next to the applicable record. A pop up message is displayed asking the user to approve the deletion.
  7. Click OK to delete the record and close the pop up.

See Also

Maintaining Carrier and Carrier Plan Contact Records

Adding a Carrier Contact Record

Adding a Carrier Plan Contact Record

Viewing a Carrier Contact Record

Viewing a Carrier Plan Contact Record

Activating or Inactivating a Carrier Contact Record

Activating or Inactivating a Carrier Plan Contact Record

Updating a Carrier Contact Record

Updating a Carrier Plan Contact Record

Deleting a Carrier Plan Contact Record