CLER for NFC

Adding a Carrier Contact Record

The Add function allows users to add carrier contact records.

To Add a Carrier Contact Record:

1. Select the Carrier tab at the top of the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu.
2. Select the Contacts option. The Contacts Main Page is displayed with the Carrier Contacts and Carrier Plan Contacts options.

   

3. Select the Carrier Contacts option. The Carrier Contacts page is displayed.

   

4. Click Add. The Carrier Contacts Add page is displayed.

   

5. Complete the fields as follows:

   Field	Instruction/Description
   Carrier ID*	Required Select the carrier identification number from the drop-down menu.
   Type*	Required Select either General for an administrative contact or Technical for a technical contact from the drop-down menu. The Type code indicates whether the payroll office contact is an administrative contact or a technical contact.
   Role	Optional, alphanumeric, 40 positions maximum Enter the title, position, etc., of the carrier contact/carrier plan contact.
   Name	Optional, alphanumeric, 30 positions maximum Enter the name of the carrier contact.
   Address Line 1	Optional, alphanumeric, 40 positions maximum Enter the first line of the carrier contact’s street or post office box address.
   Address Line 2	Optional, alphanumeric, 40 positions maximum Enter the second line of the carrier contact’s street or post office box address.
   Address Line 3	Optional, alphanumeric, 40 positions maximum Enter the third line of the carrier contact’s street or post office box address.
   City	Optional, alphanumeric, 25 positions maximum Enter the name of the carrier contact’s city.
   State	Optional Select the payroll office’s, carriers, carrier contact's, or carrier plan contact's State, U.S. territory, or overseas military abbreviation from the drop-down menu. For a list and descriptions of State, U.S. territory, and overseas military abbreviations, see State, U.S. Territory, and Overseas Military Abbreviations Table.
   Zip	Optional, alphanumeric, 11 positions Enter the carrier plan contact’s ZIP Code.
   Foreign Country	Optional Select the carrier contact’s country code from the drop-down menu. For a list and descriptions of country codes, see Country Codes Table.
   Phone Number	Optional, alphanumeric, 25 positions Enter the carrier contact’s telephone number.
   Fax Number	Optional, alphanumeric, 25 positions Enter the carrier contact’s fax number.
   Email Address	Optional, alphanumeric, 60 positions Enter the carrier contact’s email address.
   Remarks	Optional, alphanumeric, 400 positions maximum Enter remarks about this record.

6. Click Add Record. If no errors occur, a pop up message is displayed to confirm the record has been added.
7. Click OK to close the pop up.

   Note: To add another record, click Cancel to refresh the Carrier Contacts Add page and complete the fields for the new record.