Document Tracking System External (DOTSE)

Updating a Claim of Non-Receipt DD/EFT Record

To update a claim of non-receipt record, type 5 at the DOTSE Main Menu screen. Press Enter to display the Claim of Non-Receipt DD/EFT screen. Type the SSN at the Identification Number field on the Claim of Non-Receipt DD/EFT screen. Press Enter. A completed Claim of Non-Receipt DD/EFT screen is displayed with the function message Found.

To update the record, press PF2. The message changes to Update. Type the new data using the instructions under Adding a Claim of Non-Receipt DD/EFT Record.

After typing in the data, press Enter. If no errors are found, the record is updated and the message changes to Found to confirm that the record was added.

To perform other processing tasks, press the appropriate PF key. To exit, press Clear.