CLER for NFC

Updating a Personnel Office Contact Record

The Update function allows users to update personnel office contact records.

To Update a Personnel Office Contact Record:

1. Select the Payroll Office tab at the top of the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu.
2. Select the Contacts option. The Contacts Main Page is displayed with the Payroll Office Contacts and Personnel Office Contacts options.

   

3. Select Personnel Office Contacts option. The Personnel Office Contacts Page is displayed.

   

4. Complete the fields as follows:

   Field	Instruction/Description
   Payroll Office ID	Optional, alphanumeric, 8 positions Enter the payroll office identification number.
   Personnel Office ID	Optional, alphanumeric, 4 positions Enter the personnel office identification number.
   Type	Optional Select either General for an administrative contact or Technical for a technical contact from the drop-down menu. The Type code indicates whether the payroll office contact is an administrative contact or a technical contact.
   Display	Optional, default Defaults to the All display option. Allows users to display search results by the options listed below. To choose another type of option, select the radio button next to one of the following options: All - Displays all contacts for the payroll office ID and type code entered. Active - Displays active contacts for the payroll office ID and type code entered. Inactive - Displays inactive contacts for the payroll office ID and type code entered.
   Order By	Optional, default Defaults to the ID sort option. Allows users to sort search results by the options listed below. To choose another sort option, select the radio button next to one of the following options: ID - Search by payroll office identification number. POI - Search by personnel office identification number. Type - Search by type code.

5. Click Submit. The Personnel Office Contacts Search Results page is displayed.

   

   Field	Instruction/Description
   ID	System generated Displays the payroll office identification number.
   POI	System generated Displays the personnel office identification number.
   Type	System generated Displays general type code to indicate that the payroll office contact holds an administrative position. Displays technical type code to indicate that the payroll office contact holds a technical position.
   Status	System generated. Displays active to indicate that the record has been activated in CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System. Displays inactive to indicate that the record has been inactivated in CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System.
   Name	System generated Displays the name of the personnel office contact.
   Phone Number	System generated Displays the personnel office contact's telephone number.
   Email Address	System generated Displays the personnel office contact’s email address.

6. Click Update next to the applicable record. The Personnel Office Contacts Update page is displayed.

   

7. Complete the applicable fields as follows:

   Field	Instruction/Description
   Payroll Office ID*	Required Select the payroll office identification number from the drop-down menu.
   Personnel Office ID*	Required, alphanumeric, 4 positions Enter the personnel office identification number.
   Type*	Required Select either General for an administrative contact or Technical for a technical contact from the drop-down menu. The Type code indicates whether the payroll office contact is an administrative contact or a technical contact.
   Role	Optional, alphanumeric, 40 positions maximum Enter the title, position, etc., of the personnel office contact.
   Name	Optional, alphanumeric, 30 positions maximum Enter the name of the personnel office contact.
   Address Line 1	Optional, alphanumeric, 40 positions maximum Enter the first line of the personnel office contact’s street or post office box address.
   Address Line 2	System generated Displays the second line of the personnel office contact’s street or post office box address.
   Address Line 3	System generated Displays the third line of the personnel office contact’s street or post office box address.
   City	Optional, alphanumeric, 25 positions maximum Enter the name of the personnel office contact's city. Note: If the address is an overseas military address, enter FPO for fleet post office or APO for army post office in lieu of city.
   State	Optional Select the personnel office contact’s State, U.S. territory, or overseas military abbreviation from the drop-down menu. For a list and descriptions of State, U.S. territory, and overseas military abbreviations, see State, U.S. Territory, and Overseas Military Abbreviations Table.
   Zip	Optional, alphanumeric, 11 positions maximum Enter the personnel office contact’s ZIP Code.
   Country	Optional Select the personnel office contact’s country code from the drop-down menu. For a list and descriptions of country codes, see Country Codes Table.
   Phone Number	Optional, alphanumeric, 25 positions maximum Enter the personnel office contact's telephone number.
   Fax Number	Optional, alphanumeric, 25 positions maximum Enter the personnel office contact’s fax number.
   Email Address	Optional, alphanumeric, 60 positions maximum Enter the personnel office contact's email address.
   Remarks	Optional, alphanumeric, 80 positions maximum Enter remarks about this record.

8. Click Update Record. If no error occurs, a pop up message us displayed to confirm the record has been updated.
9. Click OK to close the pop up.

   Note: To update another record, click Cancel to return to the Personnel Office Contacts Search Results page and click Update next to the applicable record.