Web Procedure Manual

Maintaining 2809 Records

The 2809 option on the Forms main page allows Agency users to create a 2809 record in CLER. The CLER 2809 provides carriers with the information that they need to update their enrollee records. With the proper access authority, forms may be created, deleted, printed, and released for processing. From the input that creates the 2809, CLER will generate a corrective action file to the carrier through OPM. It should be noted that this is an option; Agencies may use other procedures such as fax, hardcopy, etc., to coordinate corrective action(s) with the carriers.