ABCO Claims Information Inquiry Screens

Claims Information inquiry screens allow Agencies to research debts that are in claims status using ABCOINQ.

To View Claims Information Inquiry Screens:

To access this system, you must use the Sign Onprocedures described for the ABCOINQ Administrative Billings and Collections Inquiry System screens. Once the ABCOINQ Administrative Billings and Collections Inquiry System Main Menu screen is displayed, complete the following steps:

1. On the Choose an Option for Accessing the ABCO Database: screen, enter 4, to access Option 4. Employee Indebtedness (By Social Security Number).

    

   

    

2. Press ENTER. The Employee Indebtedness screen is displayed.

    

   

    

3. Enter the debtor's SSN Social Security number.
4. Press ENTER. The Employee Indebtedness screen is displayed.

    

   

    

   Note: For detailed information on the Employee Indebtedness screen, refer to Option 4. Employee Indebtedness (By Social Security Number).

5. Enter an s on the line in front of the debtor number requiring research.

    

   

    

6. Press Enter. The Receivable Record screen is displayed.

    

   

    

   Note: For detailed information on the Receivable Screen, refer to Option 2. Receivable Info (By Debtor ID and Bill Number) .

7. Select PF10 to view the ABCO Claims Information screen.

    

   

    

   The ABCO Claims Information Screen Fields are displayed as follows:

    

   ABCO Claims Information Screen Fields	Description
   Claim No	System generated Displays the unique number given to a debt when transferred to Claims.
   Debtor	System generated Displays the Last Name, First Name, Middle Initial of the debtor.
   Debtor No	System generated Positions 1-2 - Displays the Department Code that identifies the debt's originating Department. Positions 3-18 - Displays the debtor's SSN Social Security number and Employee Receivable (ER) code. Positions 19-20 - Displays the system code identified below that identifies the system in which the payment is processed. 01 - Travel Advances (ADVN) 02 - Travel Vouchers (TVCH) 16 - Transportation (Other) 61 - Travel (TRVL) 91 - Payroll Voluntary Collections 92 - Payroll and other bills (Employee Indebtedness) SX - Special Payroll Processing System (SPPS)
   Bill No	System generated Displays the nine- or ten-digit number that identifies the system-generated bill as follows: Position 1 - Billing year Position 2-3 - Pay Period the adjustment was processed Position 4 - 1 equals a FEHB bill, or 2 equals a Salary Adjustment Positions 5-10 - System generated
   Principal	System generated Displays the original principal balance at time of transfer to Claims.
   Interest	System generated Displays the original interest amount charged at time of transfer to Claims.
   Penalty	System generated Displays the original penalty charges applied at time of transfer to Claims.
   Admin Cost	System generated Displays the original administrative charge assessed at time of transfer to Claims.
   TOP Action	System generated Displays the date the Treasury Offset Program (TOP) employee demand notice for payment was generated.
   Init Action	System generated Reserved
   Follow up	System generated Reserved
   Action Due	System generated Displays the date the ABCO TOP Treasury Offset Program record was generated.
   Pay Plan Amt	System generated Displays the amount of repayment agreement agreed upon by Agency.
   Date	System generated Displays the date of repayment agreement was approved by Agency.
   TOP Status	System generated Displays the TOP Treasury Offset Program status codes as follows: 4 - Debt scheduled to be submitted to TOP Treasury Offset Program/Cross Servicing (CS) A - Annuity payment being received from the Office of Personnel Management (OPM) B - Bankruptcy has been filed C - TOP Treasury Offset Program/CS submission F - Debts returned from CS as uncollectible H - Debt is on Hold pending additional information L - Debt has been written off coded L CNC, but remains in TOP Q - Debt was previously coded L CNC and now paid in full R - Debt is in repayment status S - Debt is being collected through salary offset V - Debt that was coded CNC and then closed out by Agency, notify TOP, if greater than $600 issue Form 1099-C, Cancellation of Debt W - Debt has been or will be written off Y - Debt has been written off or closed out. Form 1099-C will be issued Z - Debt has been recalled from CS
   Date	System generated Displays the date that TOP/CS record created.
   Claims Status	System generated Displays the status as one of the following valid values: Paid Canceled Written-off
   Claims	System generated Reserved
   Coll AG	System generated Reserved
   Sal Off	System generated Reserved
   TOP Off	System generated Displays the total amount of the debt at time of referral to the Bureau of the Fiscal Service (BFS).
   Adm Off	System generated Reserved

    

8. To view the next page of the ABCO Claims Information screen, press PF2. The ABCO Claims Information screen is displayed.

    

   

    

   The ABCO Claims Information Screen Fields are displayed as follows:

    

   ABCO Claims Information Screen (Page 2) Fields	Description
   Claim No	System generated Displays the unique number given to debt when transferred to Claims.
   Debtor	System generated Displays the Last Name, First Name, Middle Initial of the debtor.
   Debtor No	System generated Positions 1-2 - Displays the Department Code that identifies the debt's originating Agency. Positions 3-18 - Displays the debtor's SSN Social Security number and Employee Receivable (ER) code. Positions 19-20 - Displays the system code identified below that identifies the system in which the payment is processed. 01 - Travel Advances (ADVN) 02 - Travel Vouchers (TVCH) 16 - Transportation (Other) 61 - Travel (TRVL) 91 - Payroll Voluntary Collections 92 - Payroll and other bills (Employee Indebtedness) SX - Special Payroll Processing System (SPPS)
   Bill No	System generated Displays the nine-or ten-digit number that identifies the system-generated bill as follows: Position 1 - Billing year Position 2-3 - Pay Period the adjustment was processed Position 4 - 1 equals a FEHB bill or 2 equals a Salary Adjustment Positions 5-10 - System generated
   Notify Credit Rpt	System generated Displays one of the following valid values: Space - No action taken Y - Referred to credit bureau R - Report to credit bureau
   Claim Status	System generated Displays the status as one of the following valid values: Open Paid Canceled Written-off.
   Fed Rec Center No	System generated NFC internal use only.
   Box	System generated NFC internal use only.
   Year	System generated NFC internal use only.
   Offset Type	System generated 1 - Employee
   Collect Info	System generated Displays the cycle of Department of the Treasury's TOP Collections.
   Top Desc	System generated Displays one of the following valid values: Note: These values are displayed only on bills generated prior to Pay Period 17, 2014. T00 - Blank T01 - Overdrawn annual leave T02 - Overdrawn sick leave T03 - Overdrawn annual and sick leave T04 - Advanced leave T05 - Reserved T06 - Reserved T07 - Reserved T08 - Federal employees health insurance premiums while in a nonpay status T09 - Federal employees health insurance premiums not correctly deducted T10 - Federal Employees' Group Life Insurance (FEGLI) premiums T11 - Reserved T12 - Reserved T13 - Reserved T14 - Salary overpayment or adjustment T15 - Reserved T16 - Lump sum overpayment T17 - Erroneous incentive payment T18 - Difference in retirement coverage T19 - Outstanding salary advance T20 - Duplicate salary payment T21 - Reserved T22 - Quarters not deducted T23 - Training obligation T24 - Tuition assistance T25 - Fiscal irregularities T26 - Unauthorized personal telephone calls T27 - Unfulfilled service agreement T28 - Uniforms and/or equipment not returned T29 - Reserved T30 - Reserved T31 - Travel overpayment T32 - Duplicate travel payment T33 - Outstanding travel advance T34 - Damage to Government property T35 - Withholding tax allowance T36 - Relocation income tax claim T37 - Government bill of lading T38 - Government transportation request T39 - Erroneous payment on fire time report T40 - Overpayment on a misc payment voucher T41 - Default on Government contract T42 - Animal and Plant Health Inspection Service (APHIS) civil penalty

    

The following options are available:

• To return to the ABCOINQ Main Menu, press PF1.
• To scroll back to the first page of the ABCO Claims Information screen, press PF10.
• To exit ABCOINQ, press Clear or Esc.

Viewing the ABCO TOP/CS Offset Info Screen

The ABCO TOP/CS Offset Info screen identifies the amount outstanding and/or adjustments.

1. To return to the first page of the ABCO Claims Information screen, press PF10.
2. To access the ABCO TOP/CS Offset Info screen, press PF10, again. The ABCO TOP/CS Offset Info screen is displayed.

    

   

    

   The ABCO TOP/CS Offset Info Screen Fields are displayed as follows:

    

   ABCO TOP/CS Offset Info Screen Fields	Description
   TIN	System generated Displays the taxpayer identification number (TIN) or SSN Social Security number.
   Case-No	System generated Displays the unique claims case number for referral to TOP Treasury Offset Program.
   Case Type	System generated Displays one of the following valid values: I - Individual B - Business
   Debt-Closed	System generated Displays the status of the debt. Space - Active C - Closed I - Inactive
   Name	System generated Displays the Last Name, First Name, Middle Initial of the debtor.
   Delete	System generated Reserved
   Alias	System generated Displays the trade name, other name used.
   XSV Indicator	System generated Displays one of the following valid values: Z - Debt was recalled F - Cross Servicing returned debt to creditor Agency C - Cross Service
   Amounts>Orig Debt	System generated Displays the original amount (Agency) when delinquent.
   Dates>Delinq	System generated Displays the date the debt became delinquent.
   Agency	System generated Displays the Agency code.
   TOP Collected	System generated Displays the TOP collected amount.
   Send Letter	System generated Displays the bill aging date. Note: Prior to Pay Period 17, Calendar Year 2014, this was the date the delinquent debt letter was sent to TOP/CS.
   NFC Collected	System generated Displays the NFC National Finance Center collection amount.
   Payment Type	System generated Reserved
   XSV Collection	System generated Displays the CS collection amount.
   Judgement	System generated Reserved for future use.
   Type	System generated Displays one of the following valid values: 1 - Add to TOP or Close/Inactive debt, update action or NFC adjustments to increase amount to TOP or NFC collections to decrease amount to TOP, or reopen debts that had been marked closed or inactive 4 - Change name, add action 5 - Delete from TOP, delete action
   Trans Date	System generated Displays the date of the most current action in TOP.
   Action	System generated Displays the action codes as follows: A - Added new account I - Increase - interest, penalties, etc. U - Update S - Subtract
   Referred Data	System generated Displays the explanation of action code.

    

The following options are available:

• To return to the ABCOINQ Main Menu, press PF1.
• To display ABCO TOP letter, press PF2.
• To return to the Claims screen, press PF3.
• To scroll back to the previous case record, press PF10.
• To scroll forward to the next case record, press PF11.
• To exit ABCOINQ, press Clear or Esc.

Viewing ABCO TOP Letters

The ABCO TOP Letters screen identifies the detailed information relating to the date that TOP/CS was notified of the outstanding debt.

1. To access the ABCO TOP Letters screen, press PF2. The ABCO TOP Letters screen is displayed.

    

   

    

   The ABCO TOP Letters screen fields are displayed as follows:

    

   ABCO TOP Letters Screen Fields	Description
   TIN	System generated Displays the TIN or SSN Social Security number.
   Case No	System generated Displays the unique claims case number for referral to TOP Treasury Offset Program.
   Name	System generated Displays the Last Name, First Name, Middle Initial of the debtor.
   Address	System generated Displays the address line 1 and 2 of the debtor.
   City, State Abbreviation, and ZIP Code	System generated Displays the city, State Abbreviation, and ZIP+4 Code of the debtor.
   Debt Amount	System generated Displays the amount of the debt originally transmitted to TOP.
   Address Source	System generated Reserved
   Reason for the Bill	System generated Displays the written information explaining the reason for the bill.
   Date Created	System generated Displays the date the ABCO TOP record was created.
   Send Letter	System generated Displays one of the following valid values: Y - Yes, record to be transmitted to TOP S - Record has been transmitted to TOP
   Date to Send	System generated Displays the date the TOP employee demand notice for payment was generated if the Send Letter Code equals S.

    

The following options are available:

• To return to the ABCOINQ Main Menu, press PF1.
• To return to the ABCO TOP/CS Offset Info screen, press PF2.
• To scroll back to the first ABCO TOP letter screen, press PF7.
• To scroll forward to the next ABCO TOP letter screen, press PF8.
• To exit ABCOINQ, press Clear or Esc.