Paycheck8

Retrieving/Resetting Forgotten Credentials

To Retrieve Forgotten User Name:

1. Select Paycheck8 from the Application Launchpad. The Paycheck8 Login page is displayed.

   

2. Under Need assistance with credentials?, click Forgot Your User Name?. The Forgot Your User Name? page is displayed.

   

3. Complete the Email Address field as follows:

   Field	Instruction
   *Email Address	Required Enter your email address.

4. Click Continue. A system message is displayed stating that your User Name was sent to the email address entered.

   

5. Check email for Paycheck8 email containing user name.

   

To Reset Forgotten Password:

1. Select Paycheck8 from the Application Launchpad. The Paycheck8 Login page is displayed.

   

2. Under Need Assistance with credentials?, click Forgot Your Password?. The Forgot Your Password? page is displayed.

   

3. Complete the field as follows:

   Field	Instruction
   *User Name	Required Enter your Paycheck8 user name.

4. Click Continue. The user's Security Questions are displayed.

   

5. Complete the fields as follows:

   Field	Instruction
   *Answers 1 - 3	Required Enter the answers to the security questions.

6. Click Continue. The email address selection is displayed.

   

7. Select your email address.
8. Click Continue. The temporary password sent message is displayed.

   

9. Check email for temporary password. Upon logging in to Paycheck8, you will be prompted to create a new password.

To Reset Forgotten Security Questions:

Security questions can only be reset by an Agency ConnectHR Administrator.

1. Contact your Agency ConnectHR Administrator to request security questions reset. The Agency ConnectHR Administrator will request security questions reset and Paycheck8 will email the employee.
2. Check email for reset confirmation.

   

3. Log in to Paycheck8. The Complete Profile page will be displayed, and you will be required to select and answer new security questions.

   

4. Click Save. The Paycheck8 main menu page will be displayed.