Centralized Enrollment Clearinghouse System (CLER) for the Office of Personnel Management (OPM)

Viewing Carrier Error Records

The Errors option on the Carrier Main Page allows users with the proper access authority to view error counts by type for each carrier by processing year and quarter.

To View a Carrier Error Record:

1. Select the Carrier tab on the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu. The Carrier Main page is displayed.

   

2. Select Errors on the Carrier Main Page. The Carrier Errors page is displayed.

   

3. Complete the following fields on the Carrier Errors page:

   Carrier ID

   Year

   Quarter

   Order By

4. Select the Submit button to confirm all data entered. The Carrier Errors search results page is displayed.

   OR

   Select the Reset button to clear all data entered.

   

   The data on the Carrier Errors search results page is categorized into the following fields:

   Carrier ID

   Year

   Quarter

   Records with Errors

   Records with Warnings

   Total Errors

   Total Warnings

   Options

5. Select the View button next to the applicable record. The Carrier Errors View page is displayed.

   

   The data on the Carrier Errors View page is categorized into the following fields:

   Carrier ID

   Year

   Quarter

   Records with Errors

   Records with Warnings

   Total Errors

   Total Warnings

   Records Reconciled

   Errors Reconciled

   Carrier Errors

   Disputed Errors

   Confirmed Errors

   Note: To view another record select your browser’s Back button to return to the Carrier Errors search results page and select the View button next to the applicable record.