Centralized Enrollment Clearinghouse System (CLER) for the Office of Personnel Management (OPM)

Viewing a Matching Carrier Enrollee Record or Duplicate Payroll Office Enrollee Record

The Matching button on the Carrier Enrollees View page allows users to view certain enrollee data from a payroll office enrollee record that matches a selected carrier enrollee record. Since there may be more than one matching payroll office enrollee record, a Matching button is displayed for each matching record. The Duplicate button next to the Discrepancy field on the Carrier Enrollees View page allows users to view data from another carrier enrollee record that was submitted for the same enrollee. The Matching and Duplicate functions facilitate the reconciliation process.

To View a Matching Carrier Enrollee Record or Duplicate Payroll Office Enrollee Record:

1. Select the Carrier tab on the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu. The Carrier Main page is displayed.

   

2. Select Enrollees on the Carrier Main Page. The Carrier Enrollees page is displayed.

   

3. Complete the following fields on the Carrier Enrollees page:

   Carrier ID

   Year

   Quarter

   Payroll Office

   Enrollment Code

   SSN - from

   SSN - to

   Last Name

   First Name

   Middle Name

   Error Code

   Warning Code

   Display

   Order By 1st

   Order By 2nd

   Order By 3rd

   Order By 4th

   Order By 5th

4. Select the Submit button to confirm all data entered. The Carrier Enrollees Search Results page is displayed.

   OR

   Select the Reset button to clear all data entered.

   

   The data on the Carrier Enrollees search results page is categorized into the following fields:

   Carrier ID

   Year/Quarter

   Enrollee SSN

   Last Name

   First Name

   Payroll Office

   Code

   Discrepancies

   Fail Count

   Options

5. Select the View button next to the applicable record. The Carrier Enrollees View page is displayed.

   

   The data on the Carrier Enrollees View page is categorized into the following fields:

   Carrier ID

   Year

   Quarter

   Submission

   Payroll Office ID

   Enrollment Code

   SSN

   Last Name

   First Name

   Middle Name

   Effective Date of Coverage

   Deceased Annuitant SSN

   Pseudo SSN

   Other Payroll ID

   Other Carrier ID

   Submitter Use #1

   Submitter Use #2

   Submitter Use #3

   Date Processed

   Time Processed

   Source

   Fail Count

   Discrepancy

   Reconciliation Reason

   Reconciliation Action

   Corrective Action

   Payroll Office Comments

   Carrier Comments

   Last Payroll Update ID

   Last Payroll Update Date

   Last Payroll Update Time

   Last Carrier Update ID

   Last Carrier Update Date

   Last Carrier Update Time

   Note: If the carrier enrollee record data displayed on the Carrier Enrollees View page is matched with the data from another carrier enrollee record, Discrepancy Code 166 is displayed in the Discrepancy field. When this discrepancy occurs, the Duplicate button is displayed next to the Discrepancy field. Select Duplicate to display the Carrier Enrollees View page containing the data from the matching carrier enrollee record. The data displayed on the Carrier Enrollees View page is limited to the payroll office identification number, carrier identifier, enrollment effective date, and the year and quarter the carrier enrollee record was submitted.

6. Select Matching on the Carrier Enrollees View page. The Payroll Office Enrollees View page containing the data from the matching payroll office enrollee record is displayed.

   

   The data displayed on the Payroll Office Enrollees View page is limited to the payroll office identification number, carrier identifier, enrollment effective date, and the year and quarter the payroll office enrollee record was submitted.

   Carrier ID

   Year

   Quarter

   Submission

   Payroll Office ID

   Enrollment Code

   SSN

   Last Name

   First Name

   Middle Name

   Effective Date of Coverage

   Deceased Annuitant SSN

   Pseudo SSN

   Other Payroll ID

   Other Carrier ID

   Submitter Use #1

   Submitter Use #2

   Submitter Use #3

   Date Processed

   Time Processed

   Source

   Fail Count

   Discrepancy

   Reconciliation Reason

   Reconciliation Action

   Corrective Action

   Payroll Office Comments

   Carrier Comments

   Last Payroll Update ID

   Last Payroll Update Date

   Last Payroll Update Time

   Last Carrier Update ID

   Last Carrier Update Date

   Last Carrier Update Time

   Note: To view another record select your browser’s Back button to return to the Carrier Enrollees search results page and select the View button next to the applicable record.