CLER for NFC

Viewing Payroll Office Error Records

The Errors option on the Payroll Office Main Page allows users with the proper access authority to view error counts by type for each payroll office by processing year and quarter.

To View a Payroll Office Error Record:

1. Select the Payroll Office tab at the top of the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu.
2. Select the Errors option. The Payroll Office Errors page is displayed.

   

3. Complete the fields as follows:

   Field	Instruction/Description
   Payroll Office ID	Optional, alphanumeric, 8 positions Enter the payroll office identification number.
   Year	Optional, alphanumeric, 4 positions Enter the reconciliation year for the requested error statistics.
   Quarter	Optional, alphanumeric, 1 position Enter the reconciliation quarter for the requested error statistics.
   Order By	Optional, default Defaults to the ID sort option. Allows users to sort search results by the options listed below. To choose another sort option, select the radio button next to one of the following options: ID - Search by payroll office ID. Year/Quarter - Search by reconciliation year and reconciliation quarter.

4. Click Submit. The Payroll Office Errors Search Results page is displayed.

   

   Field	Instruction/Description
   ID	System generated Displays the payroll office identification number.
   Year	System generated Displays the reconciliation year for the requested error statistics.
   Quarter	System generated Displays the reconciliation quarter for the requested error statistics.
   Records With Errors	System generated Displays the total number of payroll office enrollee records with errors. Records with warnings are not included.
   Records With Warnings	System generated Displays the total number of payroll office records with warnings. Records with errors are not included.
   Total Errors	System generated Displays the total number of errors identified in the transmission file.
   Total Warnings	System generated Displays the total number of warnings identified in the transmission file.

5. Click View next to the applicable record. The Payroll Office Errors View page is displayed.

   

   Field	Instruction/Description
   Payroll Office ID	System generated Displays the payroll office identification number.
   Year	System generated Displays the reconciliation year for the requested error statistics.
   Quarter	System generated Displays the reconciliation quarter for the requested error statistics.
   Records With Errors	System generated Displays the total number of payroll office enrollee records with errors. Records with warnings are not included.
   Records With Warnings	System generated Displays the total number of payroll office records with warnings. Records with errors are not included.
   Total Errors	System generated Displays the total number of errors identified in the transmission file.
   Total Warnings	System generated Displays the total number of warnings identified in the transmission file.
   Records Reconciled	System generated Displays the count of records that have a reconciliation reason and action entered for every error on the record.
   Errors Reconciled	System generated Displays the count of errors that have a reconciliation reason and action entered.
   Carrier Errors	System generated Displays the count of errors that have a reconciliation reason and action entered that indicates that the carrier is at fault.
   Disputed Errors	System generated Displays the count of errors that have a reconciliation reason and action entered that indicate that the carrier is at fault and that the carrier disputes.
   Confirmed Errors	System generated Displays the count of errors that have a reconciliation reason and action entered that indicate that the carrier is at fault and that the carrier accepts.

   Note: To view another record, click your browser's Back button to return to the Payroll Office Errors Search Results page and click View next to the applicable record.