Web Procedure Manual

Viewing Carrier Enrollee Records (Marked with Discrepancy Code 160)

The View function allows Agency users to view carrier enrollee records marked with Discrepancy Code 160.

To View a Carrier Enrollee Record Marked With Discrepancy Code 160:

1. Select the Carrier tab on the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu.
2. Select Enrollees on the Carrier tab. The Carrier Enrollees page is displayed.

   

3. Complete the following fields on the Carrier Enrollees page:

   Carrier ID

   Year

   Quarter

   Payroll Office

   Enrollment Code

   SSN - from

   SSN - to

   Last Name

   First Name

   Middle Name

   Error Code

   Warning Code

   Display

   Order By 1st

   Order By 2nd

   Order By 3rd

   Order By 4th

   Order By 5th

4. Select the Submit button to confirm all data entered. The Carrier Enrollees Search Results page is displayed.

   OR

   Select the Reset button to clear all data entered.

   

   The data on the Carrier Enrollees search results page is categorized into the following fields:

   Carrier ID

   Year/Quarter

   Enrollee SSN

   Last Name

   First Name

   Payroll Office

   Code

   Discrepancies

   Fail Count

   Options

5. Select the View button next to the applicable record. The Carrier Enrollees View page is displayed.

   

   The data on the Carrier Enrollees View page is categorized into the following fields:

   Carrier ID

   Year

   Quarter

   Submission

   Payroll Office ID

   Enrollment Code

   SSN

   Last Name

   First Name

   Middle Name

   Effective Date of Coverage

   Deceased Annuitant SSN

   Pseudo SSN

   Other Payroll ID

   Other Carrier ID

   Submitter Use #1

   Submitter Use #2

   Submitter Use #3

   Date Processed

   Time Processed

   Source

   Fail Count

   Discrepancy

   Reconciliation Reason

   Reconciliation Action

   Corrective Action

   Payroll Office Comments

   Carrier Comments

   Last Payroll Update ID

   Last Payroll Update Date

   Last Payroll Update Time

   Last Carrier Update ID

   Last Carrier Update Date

   Last Carrier Update Time

   Note: To view another record, select your browser's Back button to return to the Carrier Enrollees search results page, then select the View button next to applicable record.