Web Procedure Manual

Viewing a Carrier Contact Record

The View function allows users to view carrier contact records.

To View a Carrier Contact Record:

1. Select the Carrier tab on the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu. The Carrier Main page is displayed.

   

2. Select the Contacts option on the Carrier Main page. The Contacts Main page is displayed with the Carrier Contacts and Carrier Plan Contacts options.

   

3. Select the Carrier Contacts link to display the Carrier Contacts page.

   

4. Complete the following fields on the Carrier Contacts page:

   Carrier ID

   Type

   Display

   Order By

5. Select the Submit button to confirm data entered. The Carrier Contacts search results page is displayed.

   OR

   Select the Reset button to clear all data entered.

   

   The data on the Carrier Contacts search results page is categorized into the following fields:

   Carrier ID

   Type

   Status

   Name

   Phone

   Email

   Options

6. Select the View button next to the applicable record. The Carrier Contacts View page is displayed.

   

   The data on the Carrier Contacts View page is categorized into the following fields:

   Carrier ID

   Type

   Role

   Name

   Address Line 1

   Address Line 2

   Address Line 3

   City

   State

   Zip

   Foreign Country

   Phone Number

   Fax Number

   Email Address

   Remarks

   Last Changed ID

   Last Changed Date

   Last Changed Time

   Note: To view another record select your browser’s Back button to return to the Carrier Contacts search results page, then select the View button next to the applicable record.