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Carrier Corrective Action Response Codes Table
Carrier corrective action response codes are entered into CLER by carriers to record agreement with and completion of the requested correction specified by the Agency office, or disagreement with the corrective action specified by the Agency office. The following table lists the carrier corrective action response codes for CLER.
Code |
Description |
Explanation |
|---|---|---|
701 |
Agree And Correction Processed Successfully |
The carrier would enter this code when they agree with the change requested by the payroll office and have successfully updated its records. |
721 |
Disagree - Enrollee Out Of Servicing Area |
The carrier is unable to process the requested change because they do not offer that plan for the area where the individual lives. |
722 |
Disagree - Last Dependent Reached Age 22 |
The carrier cannot change the individual to a family option because the enrollee no longer has dependents under age 22. |
723 |
Disagree - Enrollment Terminated Due To Non-Payment of Membership Fees |
The carrier cannot enroll or update enrollment for this individual because the enrollment has been terminated due to the non-payment of dues. |
724 |
Other - See Comments |
Use this code when no other code is suitable. Comments must be supplied to explain the Corrective Action. |
See Also |