CLER for Carriers

601

Payroll/Personnel Office Correction Required - Processed Through Payroll System

Use this code when only the payroll office’s system needs to be updated. At its discretion, the payroll office may send the carrier a confirmation of the fact that the payroll office records were updated.

610

Carrier Correction Required - Submitted By Payroll/Personnel Office Through CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System

Use this code when only the carrier’s system needs to be changed and the carrier was informed of those changes through the use of CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System’s 2809 or 2810 online forms.

611

Carrier Correction Required - Submitted By Payroll/Personnel Office By Fax

Use this code when only the carrier system needs to be changed and the payroll/personnel office informed the carrier via a fax of the SF Standard Form 2809 or SF Standard Form 2810 form.

612

Carrier Correction Required - Submitted By Payroll/Personnel Office By Mail

Use this code when only the carrier system needs to be changed and the payroll/personnel office informed the carrier via a copy of the SF Standard Form 2809 or SF Standard Form 2810 through the mail.

620

Correction Required By Carrier And Payroll Office - Processed Through Payroll System

Use this code when both the payroll office and the carrier need to correct their records.

630

Action Required By Another Payroll/Personnel Office

Use this code when the enrollee is no longer the responsibility of your payroll office but has, instead, transferred to another payroll office.

640

No Action Required

Use this code when neither the payroll office nor carrier needs to make changes to their records. For example, this code would be used in conjunction with reconciliation reason codes:

540 Enrollee In Unpaid Status - No Deductions for Pay Period.

542 Enrollee Reported Under Two Payroll Offices - Transfer During The Pay Period.

560 Discrepancy Due to Timing.