EmpowHR Citizenship and Country Codes

Reference Number: NFC-25-1746197369
Published: July 10, 2025
Effective: Pay Period 13, 2025

Summary

EmpowHR was updated to make the Citizenship field a required field and the Country field a non-editable field defaulting to USA in the PAR Processing module. If selecting 8(Other) for Citizenship, the user will receive an error message which states Submit Document Type 444 EHRI & RSM Elements to designate the Country Code. Subsequently, the user must use the Payroll Documents EHRI RSM Elements option to enter the appropriate country code.

Affected System

System

 System Impact Status

EmpowHR
  • Updated to designate the Citizenship field a required field.
  • Updated to designate the Country field a non-editable field, defaulting to USA.

Implementation

The PAR Processing menu group is utilized to update the Citizenship field during the new hire accession process.

  1. Begin entering the necessary information for the new Hire Action. (Refer to the EmpowHR PAR Processing - Hire Employee.)
  2. On the Personal Data tab, select the applicable Citizenship code from the drop-down list. The Citizenship field has two valid values: (1)U.S. Citizen and(8)Other.

Note: If(8) Other is selected for Citizenship, an error message will display that states Submit Document Type 444 EHRI & RSM Elements to designate the Country Code. The Payroll Documents menu group is utilized to enter Document Type 444 and designate the country code.

  1. Complete the data on the Personal Data tab and all the remaining tabs associated with the Hire Action.
  2. Select Save. Once the Hire Action is complete, the EmplID displays.

The Payroll Documents menu group is utilized to update the Country Code field if (8) Other is selected during the new hire accession process.

  1. Navigate to the Payroll Documents menu group on the EmpowHR Main Menu page to update Document Type 444.
  2. Select the EHRI RSM Elements option.
  3. Select the applicable country code from the Citizenship Country drop-down list and complete all the remaining fields on the EHRI RSM Data section.
  4. Select Save. A message Action will be transmitted to NFC for processing on xx-xx-xxxx displays.
  5. Select OK. A confirmation message EHRI RSM has been successfully saved for EmplID: xxxxx displays.
  6. Select OK to accept the message.

Resources

The EmpowHR PAR Procedure, which is available online at the NFC website, is being updated to include information in this bulletin. To view and/or print procedures, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC Home page. At the HR and Payroll Clients page select the Publications tab and select NFC System Documentation from the Publications Library section to access the procedure manuals.

Inquiries

For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.