CLER for NFC

Viewing Carrier Error Records

The Errors option on the Carrier Main Page allows users with the proper access authority to view error counts by type for each carrier by processing year and quarter.

To View a Carrier Error Record:

1. Select the Carrier tab at the top of the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu.
2. Select the Errors option. The Carrier Errors page is displayed.

   

3. Complete the fields as follows:

   Field	Instruction/Description
   Carrier ID	Required, alphanumeric, 7 positions Enter the carrier identification code assigned by NFC National Finance Center’s CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Operations and Reconciliation Unit.
   Year	Optional, alphanumeric, 4 positions Enter the reconciliation year for the requested error statistics.
   Quarter	Optional, alphanumeric, 1 position Enter the reconciliation quarter for the requested error statistics.
   Order By	Optional, default Defaults to the Carrier sort option. Allows users to sort search results by the options listed below. To choose another sort option, select the radio button next to one of the following options: Carrier ID - Search by carrier ID. Year/Quarter - Search by reconciliation year and reconciliation quarter.

4. Click Submit. The Carrier Errors Search Results page is displayed.

   

   Field	Instruction/Description
   Carrier ID	System generated Displays the carrier identification code assigned by NFC National Finance Center's CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Operations and Reconciliation Unit.
   Year	System generated Displays the reconciliation year for the requested error statistics.
   Quarter	System generated Displays the reconciliation quarter for the requested error statistics.
   Records with Errors	System generated Displays the total number of carrier enrollee records with errors. Records with warnings are not included.
   Records with Warnings	System generated Displays the total number of carrier records with warnings. Records with errors are not included.
   Total Errors	System generated Displays the total number of errors identified.
   Total Warnings	System generated Displays the total number of warnings identified.

5. Click View next to the applicable record. The Carrier Errors View page is displayed.

   Note: To view another record, click your browser’s Back button to return to the Carrier Errors Search Results page. Click View next to the applicable record.

   

   Field	Instruction/Description
   Carrier ID	System generated Displays the carrier identification code assigned by NFC National Finance Center's CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Operations and Reconciliation Unit.
   Year	System generated Displays the reconciliation year for the requested error statistics.
   Quarter	System generated Displays the reconciliation quarter for the requested error statistics.
   Records with Errors	System generated Displays the total number of carrier enrollee records with errors. Records with warnings are not included.
   Records with Warnings	System generated Displays the total number of carrier records with warnings. Records with errors are not included.
   Total Errors	System generated Displays the total number of errors identified.
   Total Warnings	System generated Displays the total number of warnings identified.
   Records Reconciled	System generated Displays the count of records that have a reconciliation reason and action entered for every error on the record.
   Errors Reconciled	System generated Displays the count of errors that have a reconciliation reason and action entered.
   Carrier Errors	System generated Displays the count of errors that have a reconciliation reason and action entered that indicates that the carrier is at fault.
   Disputed Errors	System generated Displays the count of errors that have a reconciliation reason and action entered that indicate that the carrier is at fault and that the carrier disputes.
   Confirmed Errors	System generated Displays the count of errors that have a reconciliation reason and action entered that indicate that the carrier is at fault and that the carrier accepts.