Preferences

The Preferences option allows users to customize their EPP. Users are able to enter an email address to receive replacement passwords, verification of self-service actions, and other email notifications. This menu also allows users to change their user password, user ID, and PII. Users can also elect whether or not to receive paperless W-2s and Earnings & Leave (E&L) statements.

Note: All emails that are generated from EPP will be sent from the DoNotReply@usda.gov email address. That email box is not monitored. Any questions should be directed to the NFC Contact Center at 1-855-632-4468 or your personnel or payroll office.

Note: NFC has added a security enhancement to the EPP allowing users to unmask PII. This option is available under Preferences, and it affects the viewing of Direct Deposit, Financial Allotments, Health Savings Account (HSA), and Discretionary Allotments. Users are now required to enter an additional Multi-Factor Authentication (MFA) one-time passcode (OTP) to unmask PII or change banking information.

To set your preferences, select the Preferences component. Valid values are:

Change Email Address(es)

Change Paper W-2 & 1095-C

Change Password

Change Two-Step Authentication

Change User ID

Change PII