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Logging In

This topic has been updated to include reCAPTCHA security measure information.

The Log In page allows you to log in to EPP.

To Log in to EPP:

  1. Connect to the NFC Home page.
  2. Select the Applications tab. The Application Launchpad is displayed.
  3. Select the My EPP icon. The EPP Warning banner page is displayed.

Warning Banner PageFigure 31: Warning Banner Page

  1. Select the I Agree button. The My Employee Personal Page login page is displayed.

EPP Launch Pad PageFigure 32: EPP Launch Pad Page

  1. From the Choose a Sign In Option menu, select a sign-in option.

Valid values are:

Option

Description

Sign In with eAuth

Takes the user to the eAuthentication Login page.

Sign In with EPP Account

Takes the user to the My EPP Login page.
  1. Complete the fields as follows:

User ID Field Instruction

Password Field Instruction 

  1. Select the reCAPTCHA checkbox that reads, I'm not a robot.

Note: The security reCAPTCHA message is only displayed when the Sign In with EPP Account button is chosen.

Note: In most cases, a checkmark will appear, and you may proceed with your request. In some cases, further verification may be needed, and you may be required to solve an additional challenge. If prompted, you should follow the on-screen instructions to complete the verification. Once the additional challenge has been passed, a checkmark will appear, and you may proceed with your original request.

  1. Select the Log In button.

Note: When registering your Two-Step Authentication, if you chose to receive the verification code via text message/SMS, your phone will receive the text message code at this time. If you chose Authentication Application, proceed to the Authentication Application option. If you chose Phone Call your phone will receive a call at this time. The Two-Step Authentication (verification code) page is displayed.

Text Message Option:

If the Text Message Option was chosen, the Two-Step Authentication page Verification Code is displayed.

Two-Step Authentication Page - Verification Code Sent to PhoneFigure 33: Two-Step Authentication Page - Verification Code Sent to Phone

Your phone will receive a verification code via text message/SMS.

  1. Enter the verification code via text message (SMS) in the Verification Code field.

Note: If you do not receive the code within 10 minutes, select Send new code.

  1. Select the Submit button. You will receive a text message on your phone confirming 2-Step Authentication enabled. You are now logged in to EPP.

Authentication Application Option:

If the Authentication Application Option was chosen, the Two-Step Authentication (Key Code or Scan Code) page is displayed.

Two-Step Authentication App PageFigure 34: Two-Step Authentication App Page

  1. Open the Authentication app on your cell phone.
  2. Enter or copy the key code from the app into the space provided under item number 3.
    OR
    Scan the code.
  3. Select the Submit button. You are now logged in to EPP.

Phone Call Option:

If the phone call option was chosen, each time you log in to your account with your password, a one-time-use code will be sent to your verified phone number via an automated phone call.

Note: If you are outside of the U.S., you must use the Authentication Application option.

Two-Step Authentication Page - Verification Code Sent to PhoneFigure 35: Two-Step Authentication Page - Verification Code Sent to Phone

  1. Enter the verification code in the field provided.

Note: If you do not receive the code within 10 minutes, select Resend code.

  1. Select the Submit button. You are now logged in to EPP.