Personal Information

The Personal Info option allows users to make change requests to their residence address, Federal and State tax withholding, financial allotments, direct deposit, health insurance, and TSP Thrift Savings Plan contribution information through the Employee Self-Service (ESS) option. Users can elect for these changes to become effective for either the current or a future pay period.

Any self-service request that was previously entered is displayed in the Self-Service History section of the page. The status types and descriptions are as follows:

Status	Description
Pending	The change request has not been entered or processed. It can be modified or deleted.
In Process	The change request is effective in a future pay period and is being held until processing begins for that pay period. Contact your Human Resources (HR) office for assistance if you want to make changes to this request.
Processed/Complete	The change request has been processed and updated successfully.
Processed/Errors	The change request has been processed, but errors were found. The errors must be corrected by your HR office before it can be processed successfully. Contact your HR office for more information.
Processed/Deleted, Duplicate Entry	The change request has been processed, but could not be completed because a matching request was found. It was deleted to prevent another request from processing successfully.
Processed/Errors, Deleted	The change request has been processed, but errors were found, and it was deleted by your HR office. Contact your HR office for more information.

Any self-service request that was previously entered can be changed or deleted by selecting Edit or Delete in the Pending Self-Service Request section of the selected Self-Service page.