Logging On Using Two-Factor Authentication

To Establish Two-Factor Authentication:

1. Connect to the NFC website.
2. Select the Applications tab. The Application Launchpad is displayed.
3. On the Application Launchpad, select EmpowHR. The EmpowHR Warning page is displayed.

4. Complete the log in fields.
5. Select the Sign In button. The Two-Step Authentication page is displayed.

6. Select the applicable option (for how you would like to be contacted) to verify your access.

Note: EmpowHR users that utilize the User ID and password log on option will be prompted to enter a verification code each time they log in to EmpowHR.

To Utilize the Text Message (SMS) Option:

1. On the Two-Step Authentication page, select the Text Message (SMS) radio button.

2. Select the Continue button. The Two-Step Authentication page - Phone Number field (Text Message option) is displayed.

3. Enter your phone number in the Phone Number field.
4. Select the Submit button. A text message containing a verification code is sent to your phone. The Two-Step Authentication page (including the Verification Code field) is displayed.

Note: The one-time passcode will be valid for 10 minutes. After 10 minutes, you must reauthenticate to generate a new passcode.

5. Enter the code received in the Verification Code field.
6. Select the Submit button. The EmpowHR Main Menu page is displayed, and a confirmation text message is sent to your phone.

 

To Utilize the Phone Call Option:

1. On the Two-Step Authentication page, select the Phone Call radio button.

2. Select the Continue button. The Two-Step Authentication page - Phone Number field (Phone Call option) is displayed.

3. Enter your phone number in the Phone Number field.
4. Select the Submit button. An automated phone call providing a verification code is sent to your phone. The Two-Step Authentication page (including the Verification Code field) is displayed.

Note: The one-time passcode will be valid for 10 minutes. After 10 minutes, you must reauthenticate to generate a new passcode.

5. Enter the code received in the Verification Code field.
6. Select the Submit button. The EmpowHR Main Menu page is displayed.

 

To Utilize the Authentication Application Option:

1. On your phone, open your Authentication app.
2. On the Two-Step Authentication page, select the Authentication Application radio button.

3. Select the Continue button. The Two-Step Authentication page - Authentication App Key Field (Authentication Application option) is displayed.

Note: The one-time key will be valid for 10 minutes. After 10 minutes, you must reauthenticate to generate a new passcode.

4. Select the Generate Key button. The Authentication App Key is generated after the Generate Key button is selected. The Two-Step Authentication page - Authentication App Key Field - QR Code (Authentication Application option) is displayed.

5. Either enter the code in the Verification Code field or scan the QR code.
6. Select the Submit button. The EmpowHR Main Menu page is displayed.

 

To Change How You Receive Your Multi-Factor Authentication (MFA) Information:

You can change how you receive your MFA information (e.g., you can choose to authenticate via a phone call rather than a text).

1. On the EmpowHR Main Menu, select MFA Security.
   OR
   On the EmpowHR Main Menu, select Employee Self Service > Tasks > MFA Security. 
   The Two-Step Authentication page - MFA Security is displayed.

2. Select the applicable option to change how you would like to now be contacted.
3. Select the Continue button. You will see the same steps as prompted to change the MFA security parameters.

Note: EmpowHR users that utilize the User ID and password log on will be prompted to enter a verification code each time they make this change in EmpowHR.

To Change to the Text Message (SMS) Option:

1. On the EmpowHR Main Menu, select MFA Security.
   OR
   On the EmpowHR Main Menu, select Employee Self Service > Tasks > MFA Security. 
   The Two-Step Authentication page - MFA Security is displayed.

2. Select the applicable option to change how you would like to now be contacted.
3. Select the Continue button. You will see the same steps as prompted to change your MFA security parameters.

 

4. Enter your phone number in the Phone Number field.
5. Select the Submit button. A text message containing a verification code is sent to your phone. The Two-Step Authentication page (including the Verification Code field) is displayed.

6. Enter the code received in the Verification Code field.
7. Select the Continue button. The Change Two-Step Authentication page is displayed.

8. Select the Reset Security button to return to the EmpowHR Main Menu.

To Change to the Phone Call Option:

1. On the EmpowHR Main Menu, select MFA Security.
   OR
   On the EmpowHR Main Menu, select Employee Self Service > Tasks > MFA Security. 
   The Two-Step Authentication page - MFA Security is displayed.

2. Select the Phone Call radio button to change to the phone call option.

3. Select the Continue button. The Two-Step Authentication page (Phone Call option) - MFA Security is displayed.

4. Enter your phone number in the Phone Number field.
5. Select the Submit button. An automated phone call providing a verification code is sent to your phone. The Two-Step Authentication page (including the Verification Code field) is displayed.

6. Enter the code received in the Verification Code field.
7. Select the Continue button. The Change Two-Step Authentication page is displayed.

8. Select the Reset Security button to return to the EmpowHR Main Menu.

To Change to the Authentication Application Option:

1. On the EmpowHR Main Menu, select MFA Security.
   OR
   On the EmpowHR Main Menu, select Employee Self Service > Tasks > MFA Security. 
   The Two-Step Authentication page - MFA Security is displayed.

2. Select the Authentication Application radio button to change to the authentication application option.

3. Select the Continue button. The Two-Step Authentication page (Authentication Application option - Authentication App Key Field) - MFA Security is displayed.

4. Select the Generate button. The key is generated after the Generate button is selected.
5. Select the Continue button. The Two-Step Authentication page (Authentication Application option - Verification Code field) - MFA Security is displayed.

6. Either enter the code in the Verification Code field or scan the QR code.
7. Select the Continue button to return to the EmpowHR Main Menu.