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National Finance Center (NFC) Responsibilities
Below are the responsibilities of NFC.
NFC will:
- Maintain enrollee accounts.
- Respond to billing and collections inquiries.
- Process subsequent changes in enrollment for all categories of enrollees.
- Handle open season processing.
- Coordinate the transfer of TCC and Spouse Equity enrollees.
- Determine the eligibility for reinstatement of an enrollee maintained by DPRS.
- Provide enrollees with correspondence relating to their enrollment in DPRS after their initial enrollment.
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