National Finance Center (NFC) Inquiries
NFC:
All questions from enrollees and/or their Agencies regarding their accounts should be referred to and will be handled by NFC.
NFC may refer a question/problem to the HR Office of the employing Agency for final ruling or clarification through the appropriate channel to OPM.
NFC has established a toll free telephone inquiry line for DPRS enrollees. The number is
. The line is available from 8:00 a.m. to 4:00 p.m., central time, Monday through Friday (except Federal holidays).
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