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Direct Premium Remittance System (DPRS)

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National Finance Center (NFC) Inquiries

NFC:

All questions from enrollees and/or their Agencies regarding their accounts should be referred to and will be handled by NFC.

NFC may refer a question/problem to the HR Office of the employing Agency for final ruling or clarification through the appropriate channel to OPM.

NFC has established a toll free telephone inquiry line for DPRS enrollees. The number is 1-800-242-9630. The line is available from 8:00 a.m. to 4:00 p.m., central time, Monday through Friday (except Federal holidays).

See Also

Inquiries

Agency Inquiries

OPM Inquiries