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System Overview
This procedure provides instructions for accessing and operating DOTSE. DOTSE is an online database management system of the United States Department of Agriculture (USDA) that is used to process recertified payments.
DOTSE processing is an effort involving Agency and National Finance Center (NFC) entries. The Inquiry Information (option 1) of DOTSE is utilized for an electronic log of recertified payment requests entered by Agencies or by NFC Contact Center technicians. Telephone inquiries from the clients and NFC’s responses are entered by NFC Contact Center technicians. Requests for information and recertified payments are entered by the Agency. NFC technicians enter responses and/or additional information pertaining to these requests.
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