Centralized Enrollment Clearinghouse System (CLER) for Agencies

Validating Carrier Enrollee Records (Marked with Discrepancy Code 160)

The Validate function allows Agency users to communicate with carriers about carrier enrollee records with Discrepancy Code160. For a description, see Discrepancy Codes Table.

To Validate a Carrier Enrollee Record Marked With Discrepancy Code 160:

1. On the CLER Federal Employees Health Benefits, Centralized Enrollment Clearinghouse System Main Menu - Carrier tab, select Enrollees. The Carrier Enrollees Page is displayed.

   

2. Complete the following fields on the Carrier Enrollees page:

   Carrier ID

   Year

   Quarter

   Payroll Office

   Enrollment Code

   SSN - from

   SSN - to

   Last Name

   First Name

   Middle Name

   Error Code

   Warning Code

   Display

   Order By 1st

   Order By 2nd

   Order By 3rd

   Order By 4th

   Order By 5th

3. Select the Submit button to confirm all data entered. The Carrier Enrollees search results page is displayed.

   OR

   Select the Reset button to clear all data entered.

   

   The data on the Carrier Enrollees search results page is categorized into the following fields:

   Carrier ID

   Year/Quarter

   Enrollee SSN

   Last Name

   First Name

   Payroll Office

   Code

   Discrepancies

   Fail Count

   Options

4. Select the Validate button next to the applicable record. The Carrier Enrollees Validate page is displayed.

   

   The data on the Carrier Enrollees Validate page is categorized into the following fields:

   Carrier ID

   Year

   Quarter

   Submission

   Payroll Office ID

   Enrollment Code

   SSN

   Last Name

   First Name

   Middle Name

   Effective Date of Coverage

   Deceased Annuitant SSN

   Pseudo SSN

   Other Payroll ID

   Other Carrier ID

   Submitter Use #1

   Submitter Use #2

   Submitter Use #3

   Date Processed

   Time Processed

   Source

   Fail Count

   Discrepancy

   Reconciliation Reason

   Reconciliation Action

   Corrective Action

   Payroll Office Comments

   Carrier Comments

   Last Payroll Update ID

   Last Payroll Update Date

   Last Payroll Update Time

   Last Carrier Update ID

   Last Carrier Update Date

   Last Carrier Update Time

5. Select the Validate Record button. If no errors occur, a popup appears to confirm the record has been validated.

   OR

   Select the Clear Data button to clear all data entered.

6. Select the OK button to close the popup.

   Note: To validate another record, select the Cancel button to return to the Carrier Enrollees Search Results page, then select the Validate button next to the applicable record.