Table Management System (TMGT) Table 063, Department/Agency/Bureau Contact

Reference Number: NFC-24-1724078459
Published: October 21, 2024
Effective: Pay Period 20, 2024

Summary

This bulletin is being issued to remind Agencies to keep Table Management System (TMGT) 
Table 063, Department/Agency/Bureau Contact, current so that when an authorized individual contacts the National Finance Center (NFC) Contact Center (NCC), they will be connected to the appropriate agent.

TMGT Table 063 contains the names of Agency personnel who may contact the NFC about payroll/personnel related matters. The names of Agency personnel signing any written documentation are listed in Table 063 by personnel office identifier. If an individual making an inquiry is not listed in Table 063, no information is released. Multiple authorized individuals may be entered for each contact type as space allows. Contact type entries are limited to 360 characters for each contact type.

Note: As a reminder, Agency representatives must be listed in TMGT Table 063 to have their inquiry processed by NCC. These authorized Agency representatives are then directed only to those areas authorized to assist them.

Implementation

Updating Table 063

Agency representatives with the authority to update may enter the Department/Agency/Bureau contact information in TMGT. Agency representatives desiring update authority to TMGT 063 may contact their Agency's security officer. Agencies that do not have representatives with update authority may submit the TMGT update request via ServiceNow.

Note: A copy of the appropriate screen print containing the data to be added to Table 063 should be included with the request.

Resources

The TMGT Procedure Manual is available online at the NFC Home page. To view and/or print this procedure, select HR and Payroll Clients from the MyNFC drop-down menu, select the Publications tab and select NFC System Documentation to access the procedure manual.

Inquiries

For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.