Connecticut State Income Tax Withholding
Reference Number: NFC-24-1712697342
Published: July 8, 2024
Effective: Pay Period 11, 2024
Summary
- The tax tables have changed for filers claiming withholding code A, B, C, D, or F.
- The 3% tax rate phase-out add-back tables have changed to represent a 2% phase-out add-back for filers claiming withholding code A, B, C, D, or F.
- The tax recapture tables have changed for filers claiming withholding code A, B, C, D, or F.
Tax Formula
State Abbreviation: |
CT |
---|---|
State Tax Withholding State Code: |
09 |
Acceptable Exemption Form: |
CT-W4 |
Basis for Withholding: |
State Exemptions |
Acceptable Exemption Data: |
A, B, C, D, or F |
TSP Deferred: |
Yes |
Additional Information: |
None |
Withholding Formula (Effective Pay Period 11, 2024)
- Subtract the nontaxable biweekly Thrift Savings Plan contribution from the gross biweekly wages.
- Subtract the nontaxable biweekly Federal Health Benefits Plan payment(s) (includes dental and vision insurance program and Flexible Spending Account - health care and dependent care deductions) from the amount computed in step 1.
- Add the taxable biweekly fringe benefits (e.g., taxable life insurance) to the amount computed in step 2 to obtain the adjusted gross biweekly wages.
- Multiply the adjusted gross biweekly wages by the number of pay dates in the tax year to obtain the gross annual wages.
- Using the employee's filing status, subtract the appropriate personal exemption amount from the gross annual wages to determine the employee's taxable income. If the result is less than or equal to zero, the initial withholding amount is zero, then proceed to step 11.
If the employee's filing status is Option A (Married Filing Separately):
If the Amount of Annual Wages Is:
The Personal Exemption Amount Is:
Over $0 but not over $24,000
$12,000
Over $24,000 but not over $25,000
$11,000
Over $25,000 but not over $26,000
$10,000
Over $26,000 but not over $27,000
$9,000
Over $27,000 but not over $28,000
$8,000
Over $28,000 but not over $29,000
$7,000
Over $29,000 but not over $30,000
$6,000
Over $30,000 but not over $31,000
$5,000
Over $31,000 but not over $32,000
$4,000
Over $32,000 but not over $33,000
$3,000
Over $33,000 but not over $34,000
$2,000
Over $34,000 but not over $35,000
$1,000
Over $35,000
$0
If the employee's filing status is Option B (Head of Household):If the Amount of Annual Wages Is:
The Personal Exemption Amount Is:
Over $0 but not over $38,000
$19,000
Over $38,000 but not over $39,000
$18,000
Over $39,000 but not over $40,000
$17,000
Over $40,000 but not over $41,000
$16,000
Over $41,000 but not over $42,000
$15,000
Over $42,000 but not over $43,000
$14,000
Over $43,000 but not over $44,000
$13,000
Over $44,000 but not over $45,000
$12,000
Over $45,000 but not over $46,000
$11,000
Over $46,000 but not over $47,000
$10,000
Over $47,000 but not over $48,000
$9,000
Over $48,000 but not over $49,000
$8,000
Over $49,000 but not over $50,000
$7,000
Over $50,000 but not over $51,000
$6,000
Over $51,000 but not over $52,000
$5,000
Over $52,000 but not over $53,000
$4,000
Over $53,000 but not over $54,000
$3,000
Over $54,000 but not over $55,000
$2,000
Over $55,000 but not over $56,000
$1,000
Over $56,000
$0
If the employee's filing status is Option C (Married or Married Filing Jointly):If the Amount of Annual Wages Is:
The Personal Exemption Amount Is:
Over $0 but not over $48,000
$24,000
Over $48,000 but not over $49,000
$23,000
Over $49,000 but not over $50,000
$22,000
Over $50,000 but not over $51,000
$21,000
Over $51,000 but not over $52,000
$20,000
Over $52,000 but not over $53,000
$19,000
Over $53,000 but not over $54,000
$18,000
Over $54,000 but not over $55,000
$17,000
Over $55,000 but not over $56,000
$16,000
Over $56,000 but not over $57,000
$15,000
Over $57,000 but not over $58,000
$14,000
Over $58,000 but not over $59,000
$13,000
Over $59,000 but not over $60,000
$12,000
Over $60,000 but not over $61,000
$11,000
Over $61,000 but not over $62,000
$10,000
Over $62,000 but not over $63,000
$9,000
Over $63,000 but not over $64,000
$8,000
Over $64,000 but not over $65,000
$7,000
Over $65,000 but not over $66,000
$6,000
Over $66,000 but not over $67,000
$5,000
Over $67,000 but not over $68,000
$4,000
Over $68,000 but not over $69,000
$3,000
Over $69,000 but not over $70,000
$2,000
Over $70,000 but not over $71,000
$1,000
Over $71,000
$0
If the employee's filing status is Option F (Single):If the Amount of Annual Wages Is:
The Personal Exemption Amount Is:
Over $0 but not over $30,000
$15,000
Over $30,000 but not over $31,000
$14,000
Over $31,000 but not over $32,000
$13,000
Over $32,000 but not over $33,000
$12,000
Over $33,000 but not over $34,000
$11,000
Over $34,000 but not over $35,000
$10,000
Over $35,000 but not over $36,000
$9,000
Over $36,000 but not over $37,000
$8,000
Over $37,000 but not over $38,000
$7,000
Over $38,000 but not over $39,000
$6,000
Over $39,000 but not over $40,000
$5,000
Over $40,000 but not over $41,000
$4,000
Over $41,000 but not over $42,000
$3,000
Over $42,000 but not over $43,000
$2,000
Over $43,000 but not over $44,000
$1,000
Over $44,000
$0
If the employee's filing status is Option D (MARRIED-BOTH) or has not filed a valid Form CT-W4:If the Amount of Annual Wages Is:
The Personal Exemption Amount Is:
$0 and over
$0
- Apply the employee's taxable income to the appropriate table(s) below to determine the annual gross tax without the annual tax credit.
If the employee's filing status is A, D, or F:
If the Amount of Annual Taxable Wages Is:
The Annual Gross Tax Amount Is:
Over $0 but not over $10,000
2.00% over $0
Over $10,000 but not over $50,000
$200 plus 4.50% of excess over $10,000
Over $50,000 but not over $100,000
$2,000 plus 5.50% of excess over $50,000
Over $100,000 but not over $200,000
$4,750 plus 6.00% of excess over $100,000
Over $200,000 but not over $250,000
$10,750 plus 6.50% of excess over $200,000
Over $250,000 but not over $500,000
$14,000 plus 6.90% of excess over $250,000
Over $500,000
$31,250 plus 6.99% of excess over $500,000
If the employee's filing status is B:If the Amount of Annual Taxable Wages Is:
The Annual Gross Tax Amount Is:
Over $0 but not over $16,000
2.00% over $0
Over $16,000 but not over $80,000
$320 plus 4.50% of excess over $16,000
Over $80,000 but not over $160,000
$3,200 plus 5.50% of excess over $80,000
Over $160,000 but not over $320,000
$7,600 plus 6.00% of excess over $160,000
Over $320,000 but not over $400,000
$17,200 plus 6.50% of excess over $320,000
Over $400,000 but not over $800,000
$22,400 plus 6.90% of excess over $400,000
Over $800,000
$50,000 plus 6.99% of excess over $800,000
If the employee's filing status is C:If the Amount of Annual Taxable Wages Is:
The Annual Gross Tax Amount Is:
Over $0 but not over $20,000
2.00% over $0
Over $20,000 but not over $100,000
$400 plus 4.50% of excess over $20,000
Over $100,000 but not over $200,000
$4,000 plus 5.50% of excess over $100,000
Over $200,000 but not over $400,000
$9,500 plus 6.00% of excess over $200,000
Over $400,000 but not over $500,000
$21,500 plus 6.50% of excess over $400,000
Over $500,000 but not over $1,000,000
$28,000 plus 6.90% of excess over $500,000
Over $1,000,000
$62,500 plus 6.99% of excess over $1,000,000
If the employee has not filed a valid Form CT-W4:If the Amount of Annual Wages Is:
The Personal Exemption Amount Is:
Over $0
6.99% over $0
If the employee's filing status is A or D:If the Amount of Annual Taxable Wages Is:
2% Phase-Out Amount:
Over $0 but not over $50,250
$0
Over $50,250 but not over $52,750
$25
Over $52,750 but not over $55,250
$50
Over $55,250 but not over $57,750
$75
Over $57,750 but not over $60,250
$100
Over $60,250 but not over $62,750
$125
Over $62,750 but not over $65,250
$150
Over $65,250 but not over $67,750
$175
Over $67,750 but not over $70,250
$200
Over $70,250 but not over $72,750
$225
Over $72,750 and over
$250
If the employee's filing status is B:If the Amount of Annual Taxable Wages Is:
2% Phase-Out Amount:
Over $0 but not over $78,500
$0
Over $78,500 but not over $82,500
$40
Over $82,500 but not over $86,500
$80
Over $86,500 but not over $90,500
$120
Over $90,500 but not over $94,500
$160
Over $94,500 but not over $98,500
$200
Over $98,500 but not over $102,500
$240
Over $102,500 but not over $106,500
$280
Over $106,500 but not over $110,500
$320
Over $110,500 but not over $114,500
$360
Over $114,500 and over
$400
If the employee's filing status is C:If the Amount of Annual Taxable Wages Is:
2% Phase-Out Amount:
Over $0 but not over $100,500
$0
Over $100,500 but not over $105,500
$50
Over $105,500 but not over $110,500
$100
Over $110,500 but not over $115,500
$150
Over $115,500 but not over $120,500
$200
Over $120,500 but not over $125,500
$250
Over $125,500 but not over $130,500
$300
Over $130,500 but not over $135,500
$350
Over $135,500 but not over $140,500
$400
Over $140,500 but not over $145,500
$450
Over $145,500 and over
$500
If the employee's filing status is F:If the Amount of Annual Taxable Wages Is:
2% Phase-Out Amount:
Over $0 but not over $56,500
$0
Over $56,500 but not over $61,500
$25
Over $61,500 but not over $66,500
$50
Over $66,500 but not over $71,500
$75
Over $71,500 but not over $76,500
$100
Over $76,500 but not over $81,500
$125
Over $81,500 but not over $86,500
$150
Over $86,500 but not over $91,500
$175
Over $91,500 but not over $96,500
$200
Over $96,500 but not over $101,500
$225
Over $101,500 and over
$250
If the employee has not filed a valid Form CT-W4:If the Amount of Annual Wages Is:
2% Phase-Out Amount
Over $0
$0
- From the tables below, use the employee's filing status and gross annual wages (calculated in step 4) to calculate the 3 percent Phased-Out Amount. Add the 3 percent Phased-Out Amount to the Annual Gross Tax calculated in step 6.
If the employee's filing status is A, D or F:
If the Amount of Annual Wages Is:
Additional Recapture Amount:
Over $0 but not over $105,000
$0
Over $105,000 but not over $110,000
$25
Over $110,000 but not over $115,000
$50
Over $115,000 but not over $120,000
$75
Over $120,000 but not over $125,000
$100
Over $125,000 but not over $130,000
$125
Over $130,000 but not over $135,000
$150
Over $135,000 but not over $140,000
$175
Over $140,000 but not over $145,000
$200
Over $145,000 but not over $150,000
$225
Over $150,000 but not over $200,000
$250
Over $200,000 but not over $205,000
$340
Over $205,000 but not over $210,000
$430
Over $210,000 but not over $215,000
$520
Over $215,000 but not over $220,000
$610
Over $220,000 but not over $225,000
$700
Over $225,000 but not over $230,000
$790
Over $230,000 but not over $235,000
$880
Over $235,000 but not over $240,000
$970
Over $240,000 but not over $245,000
$1,060
Over $245,000 but not over $250,000
$1,150
Over $250,000 but not over $255,000
$1,240
Over $255,000 but not over $260,000
$1,330
Over $260,000 but not over $265,000
$1,420
Over $265,000 but not over $270,000
$1,510
Over $270,000 but not over $275,000
$1,600
Over $275,000 but not over $280,000
$1,690
Over $280,000 but not over $285,000
$1,780
Over $285,000 but not over $290,000
$1,870
Over $290,000 but not over $295,000
$1,960
Over $295,000 but not over $300,000
$2,050
Over $300,000 but not over $305,000
$2,140
Over $305,000 but not over $310,000
$2,230
Over $310,000 but not over $315,000
$2,320
Over $315,000 but not over $320,000
$2,410
Over $320,000 but not over $325,000
$2,500
Over $325,000 but not over $330,000
$2,590
Over $330,000 but not over $335,000
$2,680
Over $335,000 but not over $340,000
$2,770
Over $340,000 but not over $345,000
$2,860
Over $345,000 but not over $500,000
$2,950
Over $500,000 but not over $505,000
$3,000
Over $505,000 but not over $510,000
$3,050
Over $510,000 but not over $515,000
$3,100
Over $515,000 but not over $520,000
$3,150
Over $520,000 but not over $525,000
$3,200
Over $525,000 but not over $530,000
$3,250
Over $530,000 but not over $535,000
$3,300
Over $535,000 but not over $540,000
$3,350
Over $540,000 and over
$3,400
If the employee's filing status is B:If the Amount of Annual Wages Is:
Additional Recapture Amount:
Over $0 but not over $168,000
$0
Over $168,000 but not over $176,000
$40
Over $176,000 but not over $184,000
$80
Over $184,000 but not over $192,000
$120
Over $192,000 but not over $200,000
$160
Over $200,000 but not over $208,000
$200
Over $208,000 but not over $216,000
$240
Over $216,000 but not over $224,000
$280
Over $224,000 but not over $232,000
$320
Over $232,000 but not over $240,000
$360
Over $240,000 but not over $320,000
$400
Over $320,000 but not over $328,000
$540
Over $328,000 but not over $336,000
$680
Over $336,000 but not over $344,000
$820
Over $344,000 but not over $352,000
$960
Over $352,000 but not over $360,000
$1,100
Over $360,000 but not over $368,000
$1,240
Over $368,000 but not over $376,000
$1,380
Over $376,000 but not over $384,000
$1,520
Over $384,000 but not over $392,000
$1,660
Over $392,000 but not over $400,000
$1,800
Over $400,000 but not over $408,000
$1,940
Over $408,000 but not over $416,000
$2,080
Over $416,000 but not over $424,000
$2,220
Over $424,000 but not over $432,000
$2,360
Over $432,000 but not over $440,000
$2,500
Over $440,000 but not over $448,000
$2,640
Over $448,000 but not over $456,000
$2,780
Over $456,000 but not over $464,000
$2,920
Over $464,000 but not over $472,000
$3,060
Over $472,000 but not over $480,000
$3,200
Over $480,000 but not over $488,000
$3,340
Over $488,000 but not over $496,000
$3,480
Over $496,000 but not over $504,000
$3,620
Over $504,000 but not over $512,000
$3,760
Over $512,000 but not over $520,000
$3,900
Over $520,000 but not over $528,000
$4,040
Over $528,000 but not over $536,000
$4,180
Over $536,000 but not over $544,000
$4,320
Over $544,000 but not over $552,000
$4,460
Over $552,000 but not over $800,000
$4,600
Over $800,000 but not over $808,000
$4,680
Over $808,000 but not over $816,000
$4,760
Over $816,000 but not over $824,000
$4,840
Over $824,000 but not over $832,000
$4,920
Over $832,000 but not over $840,000
$5,000
Over $840,000 but not over $848,000
$5,080
Over $848,000 but not over $856,000
$5,160
Over $856,000 but not over $864,000
$5,240
Over $864,000 and over
$5,320
If the employee's filing status is C:If the Amount of Annual Wages Is:
Additional Recapture Amount
Over $0 but not over $210,000
$0
Over $210,000 but not over $220,000
$50
Over $220,000 but not over $230,000
$100
Over $230,000 but not over $240,000
$150
Over $240,000 but not over $250,000
$200
Over $250,000 but not over $260,000
$250
Over $260,000 but not over $270,000
$300
Over $270,000 but not over $280,000
$350
Over $280,000 but not over $290,000
$400
Over $290,000 but not over $300,000
$450
Over $300,000 but not over $400,000
$500
Over $400,000 but not over $410,000
$680
Over $410,000 but not over $420,000
$860
Over $420,000 but not over $430,000
$1,040
Over $430,000 but not over $440,000
$1,220
Over $440,000 but not over $450,000
$1,400
Over $450,000 but not over $460,000
$1,580
Over $460,000 but not over $470,000
$1,760
Over $470,000 but not over $480,000
$1,940
Over $480,000 but not over $490,000
$2,120
Over $490,000 but not over $500,000
$2,300
Over $500,000 but not over $510,000
$2,480
Over $510,000 but not over $520,000
$2,660
Over $520,000 but not over $530,000
$2,840
Over $530,000 but not over $540,000
$3,020
Over $540,000 but not over $550,000
$3,200
Over $550,000 but not over $560,000
$3,380
Over $560,000 but not over $570,000
$3,560
Over $570,000 but not over $580,000
$3,740
Over $580,000 but not over $590,000
$3,920
Over $590,000 but not over $600,000
$4,100
Over $600,000 but not over $610,000
$4,280
Over $610,000 but not over $620,000
$4,460
Over $620,000 but not over $630,000
$4,640
Over $630,000 but not over $640,000
$4,820
Over $640,000 but not over $650,000
$5,000
Over $650,000 but not over $660,000
$5,180
Over $660,000 but not over $670,000
$5,360
Over $670,000 but not over $680,000
$5,540
Over $680,000 but not over $690,000
$5,720
Over $690,000 but not over $1,000,000
$5,900
Over $1,000,000 but not over $1,010,000
$6,000
Over $1,010,000 but not over $1,020,000
$6,100
Over $1,020,000 but not over $1,030,000
$6,200
Over $1,030,000 but not over $1,040,000
$6,300
Over $1,040,000 but not over $1,050,000
$6,400
Over $1,050,000 but not over $1,060,000
$6,500
Over $1,060,000 but not over $1,070,000
$6,600
Over $1,070,000 but not over $1,080,000
$6,700
Over $1,080,000 and over
$6,800
If the employee has not filed a valid Form CT-W4:If the Amount of Annual Wages Is:
Additional Recapture Amount
Over $0
$0
If the employee's filing status is Option A (Married-Filing Separately):If the Amount of Annual Wages Is:
Credit %:
Over $12,000 but not over $15,000
75%
Over $15,000 but not over $15,500
70%
Over $15,500 but not over $16,000
65%
Over $16,000 but not over $16,500
60%
Over $16,500 but not over $17,000
55%
Over $17,000 but not over $17,500
50%
Over $17,500 but not over $18,000
45%
Over $18,000 but not over $18,500
40%
Over $18,500 but not over $20,000
35%
Over $20,000 but not over $20,500
30%
Over $20,500 but not over $21,000
25%
Over $21,000 but not over $21,500
20%
Over $21,500 but not over $25,000
15%
Over $25,000 but not over $25,500
14%
Over $25,500 but not over $26,000
13%
Over $26,000 but not over $26,500
12%
Over $26,500 but not over $27,000
11%
Over $27,000 but not over $48,000
10%
Over $48,000 but not over $48,500
9%
Over $48,500 but not over $49,000
8%
Over $49,000 but not over $49,500
7%
Over $49,500 but not over $50,000
6%
Over $50,000 but not over $50,500
5%
Over $50,500 but not over $51,000
4%
Over $51,000 but not over $51,500
3%
Over $51,500 but not over $52,000
2%
Over $52,000 but not over $52,500
1%
Over $52,500 and over
0%
If the employee's filing status is Option B (Head of Household):If the Amount of Annual Wages Is:
Credit %:
Over $19,000 but not over $24,000
75%
Over $24,000 but not over $24,500
70%
Over $24,500 but not over $25,000
65%
Over $25,000 but not over $25,500
60%
Over $25,500 but not over $26,000
55%
Over $26,000 but not over $26,500
50%
Over $26,500 but not over $27,000
45%
Over $27,000 but not over $27,500
40%
Over $27,500 but not over $34,000
35%
Over $34,000 but not over $34,500
30%
Over $34,500 but not over $35,000
25%
Over $35,000 but not over $35,500
20%
Over $35,500 but not over $44,000
15%
Over $44,000 but not over $44,500
14%
Over $44,500 but not over $45,000
13%
Over $45,000 but not over $45,500
12%
Over $45,500 but not over $46,000
11%
Over $46,000 but not over $74,000
10%
Over $74,000 but not over $74,500
9%
Over $74,500 but not over $75,000
8%
Over $75,000 but not over $75,500
7%
Over $75,500 but not over $76,000
6%
Over $76,000 but not over $76,500
5%
Over $76,500 but not over $77,000
4%
Over $77,000 but not over $77,500
3%
Over $77,500 but not over $78,000
2%
Over $78,000 but not over $78,500
1%
Over $78,500 and over
0%
- From the tables below, use the employee's filing status and the annual wages (calculated in step 4) to calculate the Additional Recapture Amount. Add the Additional Recapture Amount to the Annual Gross Tax.
If the employee's filing status is Option C (Married or Married-Filing Jointly):If the Amount of Annual Wages Is:
Credit %:
Over $24,000 but not over $30,000
75%
Over $30,000 but not over $30,500
70%
Over $30,500 but not over $31,000
65%
Over $31,000 but not over $31,500
60%
Over $31,500 but not over $32,000
55%
Over $32,000 but not over $32,500
50%
Over $32,500 but not over $33,000
45%
Over $33,000 but not over $33,500
40%
Over $33,500 but not over $40,000
35%
Over $40,000 but not over $40,500
30%
Over $40,500 but not over $41,000
25%
Over $41,000 but not over $41,500
20%
Over $41,500 but not over $50,000
15%
Over $50,000 but not over $50,500
14%
Over $50,500 but not over $51,000
13%
Over $51,000 but not over $51,500
12%
Over $51,500 but not over $52,000
11%
Over $52,000 but not over $96,000
10%
Over $96,000 but not over $96,500
9%
Over $96,500 but not over $97,000
8%
Over $97,000 but not over $97,500
7%
Over $97,500 but not over $98,000
6%
Over $98,000 but not over $98,500
5%
Over $98,500 but not over $99,000
4%
Over $99,000 but not over $99,500
3%
Over $99,500 but not over $100,000
2%
Over $100,000 but not over $100,500
1%
Over $100,500 and over
0%
If the employee's filing status is Option F (Single):If the Amount of Annual Wages Is:
Credit %:
Over $15,000 but not over $18,800
75%
Over $18,800 but not over $19,300
70%
Over $19,300 but not over $19,800
65%
Over $19,800 but not over $20,300
60%
Over $20,300 but not over $20,800
55%
Over $20,800 but not over $21,300
50%
Over $21,300 but not over $21,800
45%
Over $21,800 but not over $22,300
40%
Over $22,300 but not over $25,000
35%
Over $25,000 but not over $25,500
30%
Over $25,500 but not over $26,000
25%
Over $26,000 but not over $26,500
20%
Over $26,500 but not over $31,300
15%
Over $31,300 but not over $31,800
14%
Over $31,800 but not over $32,300
13%
Over $32,300 but not over $32,800
12%
Over $32,800 but not over $33,300
11%
Over $33,300 but not over $60,000
10%
Over $60,000 but not over $60,500
9%
Over $60,500 but not over $61,000
8%
Over $61,000 but not over $61,500
7%
Over $61,500 but not over $62,000
6%
Over $62,000 but not over $62,500
5%
Over $62,500 but not over $63,000
4%
Over $63,000 but not over $63,500
3%
Over $63,500 but not over $64,000
2%
Over $64,000 but not over $64,500
1%
Over $64,500 and over
0%
If the employee's filing status is Option D (Married-Both) or the employee has not filed a valid Form CT-W4:If the Amount of Annual Wages Is:
Credit %
$0 and over
$0
- Subtract the Annual Tax Credit calculated in step 9 from the Annual Gross Tax amount calculated in step 8 to determine the employee's Annual Tax Due amount.
- Divide the annual Connecticut tax withholding by the number of pay dates in the tax year to obtain the biweekly Connecticut tax withholding.
- Subtract the biweekly reduced withholding amount (reflected on line 3 of the CT-W4) from the result of step 10 to obtain the biweekly Connecticut tax withholding.
- Add additional amount or percentage elected by the employee to the pay period tax calculated in the above step to determine the amount of tax to be withheld for this pay period.
Note: If the employee does not specify a reduced withholding amount, the biweekly Connecticut tax withholding will be the amount computed in step 11.
Additional Resources
To view the updated tax formula, go to the HR and Payroll Clients page from the MyNFC drop-down menu on the National Finance Center (NFC) Home page. Select the Publications tab and select Taxes from the Publications menu to launch the tax map. Select the desired State from the map provided for the formula.
Inquiries
For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.